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[Bug 1113781] Re: 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Thu, 19 Dec 2013 15:56:48 -0000
Reply-to: Bug 1113781 <1113781@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Przemysław Kulczycki, as per http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=5212918&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4060%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#BIOS an update is available for your BIOS (F.45). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Summary changed:

- linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems
+ 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems

** Tags added: bios-outdated-f.45

** Description changed:

  linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are
  causing video display problems on hp elitebook 8470w with ATI/AMD
  FirePro M2000 graphics card.
  
  01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI
  Thames [Radeon 7500M/7600M Series]
  
  The system is unusable after this kernel upgrade - the display is flickering right after plymouth starts. Console is also not usable. However, the system works fine when I disable plymouth (delete "gfxmode $linux_gfx_mode" from grub config).
  linux-image-3.5.0-21-generic and earlier kernels are working fine.
  Using Ubuntu 12.10.
  
- Upstream 3.8 kernel also has this bug. fglrx driver is unaffected, only
- the radeon driver is showing problems.
+ Upstream 3.8 kernel also has this bug.
+ 
+ WORKAROUND: Use fglrx driver.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-22-generic 3.5.0-22.34
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  Uname: Linux 3.5.0-21-generic x86_64
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  azrael     2217 F.... pulseaudio
   /dev/snd/controlC0:  azrael     2217 F.... pulseaudio
  CRDA:
   country DE:
    (2400 - 2483 @ 40), (N/A, 20)
    (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
    (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
    (5470 - 5725 @ 40), (N/A, 26), DFS
  Date: Sat Feb  2 22:21:30 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=53161bab-fe5f-4cd2-8720-389628646193
  InstallationDate: Installed on 2013-01-25 (8 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Hewlett-Packard HP EliteBook 8470w
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=pl_PL.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-21-generic root=UUID=35967d07-0bd5-4e13-9292-c2e19483d640 ro
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/azrael not ours.
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-21-generic N/A
   linux-backports-modules-3.5.0-21-generic  N/A
   linux-firmware                            1.95
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68ICF Ver. F.32
  dmi.board.name: 179B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 42.32
  dmi.chassis.asset.tag: CNU2499X8F
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.32:bd12/05/2012:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8470w
  dmi.product.version: A1029D1102
  dmi.sys.vendor: Hewlett-Packard

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1113781

Title:
  1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-
  image-3.5.0-23-generic are causing video display problems

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are
  causing video display problems on hp elitebook 8470w with ATI/AMD
  FirePro M2000 graphics card.

  01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee
  ATI Thames [Radeon 7500M/7600M Series]

  The system is unusable after this kernel upgrade - the display is flickering right after plymouth starts. Console is also not usable. However, the system works fine when I disable plymouth (delete "gfxmode $linux_gfx_mode" from grub config).
  linux-image-3.5.0-21-generic and earlier kernels are working fine.
  Using Ubuntu 12.10.

  Upstream 3.8 kernel also has this bug.

  WORKAROUND: Use fglrx driver.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-22-generic 3.5.0-22.34
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  Uname: Linux 3.5.0-21-generic x86_64
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  azrael     2217 F.... pulseaudio
   /dev/snd/controlC0:  azrael     2217 F.... pulseaudio
  CRDA:
   country DE:
    (2400 - 2483 @ 40), (N/A, 20)
    (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
    (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
    (5470 - 5725 @ 40), (N/A, 26), DFS
  Date: Sat Feb  2 22:21:30 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=53161bab-fe5f-4cd2-8720-389628646193
  InstallationDate: Installed on 2013-01-25 (8 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Hewlett-Packard HP EliteBook 8470w
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=pl_PL.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-21-generic root=UUID=35967d07-0bd5-4e13-9292-c2e19483d640 ro
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/azrael not ours.
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-21-generic N/A
   linux-backports-modules-3.5.0-21-generic  N/A
   linux-firmware                            1.95
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68ICF Ver. F.32
  dmi.board.name: 179B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 42.32
  dmi.chassis.asset.tag: CNU2499X8F
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.32:bd12/05/2012:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8470w
  dmi.product.version: A1029D1102
  dmi.sys.vendor: Hewlett-Packard

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