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[Tor Sjowall <tor@xxxxxxxxxxx>]

I too can confirm this problem on two different installations of Ubuntu
13.10.

lsusb -vd 14cd:6116
...
  idVendor           0x14cd Super Top
  idProduct          0x6116 M6116 SATA Bridge
  bcdDevice            1.50
...
    bmAttributes         0xc0
      Self Powered
    MaxPower                2mA
...


Note that the device reports 'self powered' and 2mA but it is in fact using power from the USB hub. The device works with Windows XP on a the same PC (dual boot).


I did make an unsuccessful attemp at downgrading udisks2 as described above. I didn't dare to force the downgrade considering the number of dependencies.

tor@maxlap:~/Downloads$ sudo dpkg -i udisks2_2.0.0-1_i386.deb 
dpkg: warning: downgrading udisks2 from 2.1.0-4 to 2.0.0-1
(Reading database ... 244438 files and directories currently installed.)
Preparing to replace udisks2 2.1.0-4 (using udisks2_2.0.0-1_i386.deb) ...
Unpacking replacement udisks2 ...
dpkg: dependency problems prevent configuration of udisks2:
 udisks2 depends on libatasmart4 (>= 0.13).
 udisks2 depends on libgudev-1.0-0 (>= 165); however:
  Package libgudev-1.0-0:i386 is not installed.
 udisks2 depends on libpolkit-agent-1-0 (>= 0.99); however:
 udisks2 depends on libpolkit-gobject-1-0 (>= 0.101); however:
 udisks2 depends on libudisks2-0; however:

dpkg: error processing udisks2 (--install):
 dependency problems - leaving unconfigured
Processing triggers for man-db ...
Errors were encountered while processing:
 udisks2
tor@maxlap:~

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to libatasmart in Ubuntu.
https://bugs.launchpad.net/bugs/1161985

Title:
  Error sending ATA command IDENTIFY DEVICE

Status in ATA S.M.A.R.T. Disk Health Monitoring Library:
  Confirmed
Status in “libatasmart” package in Ubuntu:
  Confirmed
Status in “udisks2” package in Ubuntu:
  Confirmed

Bug description:
  I'm not able to mount my external HDD using Xubuntu 13.04 (udisks2),
  not even while booting into a live medium. However, Windows 7 and
  Ubuntu 12.04.2 (udisks) are able to mount the device without problem.

  Syslog is showing following entries:
  Mar 29 19:19:41 local kernel: [   46.012101] usb 2-2: new high-speed USB device number 5 using ehci-pci
  Mar 29 19:19:41 local kernel: [   46.145401] usb 2-2: New USB device found, idVendor=14cd, idProduct=6116
  Mar 29 19:19:41 local kernel: [   46.145409] usb 2-2: New USB device strings: Mfr=1, Product=3, SerialNumber=2
  Mar 29 19:19:41 local kernel: [   46.145412] usb 2-2: Product: USB 2.0  SATA BRIDGE   
  Mar 29 19:19:41 local kernel: [   46.145416] usb 2-2: Manufacturer: Super Top   
  Mar 29 19:19:41 local kernel: [   46.145419] usb 2-2: SerialNumber: M6116018VE15
  Mar 29 19:19:41 local kernel: [   46.153488] Initializing USB Mass Storage driver...
  Mar 29 19:19:41 local kernel: [   46.153614] usbcore: registered new interface driver usb-storage
  Mar 29 19:19:41 local kernel: [   46.153617] USB Mass Storage support registered.
  Mar 29 19:19:41 local kernel: [   46.157283] scsi6 : usb-storage 2-2:1.0
  Mar 29 19:19:41 local kernel: [   46.157457] usbcore: registered new interface driver ums-cypress
  Mar 29 19:19:42 local kernel: [   47.156812] scsi 6:0:0:0: Direct-Access     WDC WD32 00BEVT-22ZCT0         PQ: 0 ANSI: 0
  Mar 29 19:19:42 local kernel: [   47.157700] sd 6:0:0:0: Attached scsi generic sg2 type 0
  Mar 29 19:19:42 local kernel: [   47.159898] sd 6:0:0:0: [sdb] 625142448 512-byte logical blocks: (320 GB/298 GiB)
  Mar 29 19:19:42 local kernel: [   47.160903] sd 6:0:0:0: [sdb] Write Protect is off
  Mar 29 19:19:42 local kernel: [   47.160909] sd 6:0:0:0: [sdb] Mode Sense: 03 00 00 00
  Mar 29 19:19:42 local kernel: [   47.161741] sd 6:0:0:0: [sdb] No Caching mode page present
  Mar 29 19:19:42 local kernel: [   47.161748] sd 6:0:0:0: [sdb] Assuming drive cache: write through
  Mar 29 19:19:42 local kernel: [   47.165016] sd 6:0:0:0: [sdb] No Caching mode page present
  Mar 29 19:19:42 local kernel: [   47.165023] sd 6:0:0:0: [sdb] Assuming drive cache: write through
  Mar 29 19:19:42 local kernel: [   47.206914]  sdb: sdb1 sdb2
  Mar 29 19:19:42 local kernel: [   47.209109] sd 6:0:0:0: [sdb] No Caching mode page present
  Mar 29 19:19:42 local kernel: [   47.209115] sd 6:0:0:0: [sdb] Assuming drive cache: write through
  Mar 29 19:19:42 local kernel: [   47.209120] sd 6:0:0:0: [sdb] Attached SCSI disk
  Mar 29 19:19:50 local kernel: [   54.928067] usb 2-2: reset high-speed USB device number 5 using ehci-pci
  Mar 29 19:19:50 local udisksd[1881]: Error probing device: Error sending ATA command IDENTIFY DEVICE to /dev/sdb: Unexpected sense data returned:#0120000: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#0120010: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#012 (g-io-error-quark, 0)

  thad@local:~$ apt-cache policy udisks2
  udisks2:
    Installed: 2.1.0-2
    Candidate: 2.1.0-2
    Version table:
   *** 2.1.0-2 0
          500 http://archive.ubuntu.com/ubuntu/ raring/main amd64 Packages
          100 /var/lib/dpkg/status

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