kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

** Summary changed:

- [Acer Aspire 5750-9668] Laptop shuts down immediately when power button pressed despite set otherwise
+ [Acer Aspire 5750-9668] Laptop shuts down when the power cord is adjusted

** Description changed:

  What is expected to happen is when one adjusts the power cord slightly
  is the computer doesn't shutdown.
  
  What happens instead is looks like it received a shutdown event.
  Previously, when I was using Raring with an HDD i386, a message would
  pop up asking if I wanted to shutdown, which I didn't. However, now that
  I'm using an SSD, it just immediately starts shutting down without my
- being able to either prevent the event altogether, or say no. This also
- occurs when pressing the power button.
+ being able to either prevent the event altogether, or say no.
  
- This is despite having the following set:
- Applications Menu -> Settings Manager -> Power Manager -> General ->
- When power button is pressed: Ask
- When power button is pressed: Do nothing
+ This also occurs when pressing the power button, however this part of
+ the issue is covered in https://bugs.launchpad.net/ubuntu/+source/xfce4
+ -power-manager/+bug/1262929 .
  
- WORKAROUND: Don't click the Power button or jiggle the point where the
- power cord meets the board.
+ WORKAROUND: Don't jiggle the point where the power cord meets the board,
+ just pull straight out or straight in.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-12-generic 3.11.0-12.19
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  moniker    1982 F.... pulseaudio
  Date: Sun Oct 27 23:33:42 2013
  HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632
  InstallationDate: Installed on 2013-09-14 (43 days ago)
  InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1)
  MachineType: Acer Aspire 5750
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/09/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.21
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: JE50_HR
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.21
  dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
  dmi.product.name: Aspire 5750
  dmi.product.version: V1.21
  dmi.sys.vendor: Acer

** Changed in: linux (Ubuntu)
       Status: Invalid => Confirmed

** Description changed:

  What is expected to happen is when one adjusts the power cord slightly
  is the computer doesn't shutdown.
  
  What happens instead is looks like it received a shutdown event.
  Previously, when I was using Raring with an HDD i386, a message would
  pop up asking if I wanted to shutdown, which I didn't. However, now that
  I'm using an SSD, it just immediately starts shutting down without my
- being able to either prevent the event altogether, or say no.
+ being able to either prevent the event altogether, or say no. The system
+ does have a battery that functions without AC power.
  
  This also occurs when pressing the power button, however this part of
  the issue is covered in https://bugs.launchpad.net/ubuntu/+source/xfce4
  -power-manager/+bug/1262929 .
  
  WORKAROUND: Don't jiggle the point where the power cord meets the board,
  just pull straight out or straight in.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-12-generic 3.11.0-12.19
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  moniker    1982 F.... pulseaudio
  Date: Sun Oct 27 23:33:42 2013
  HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632
  InstallationDate: Installed on 2013-09-14 (43 days ago)
  InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1)
  MachineType: Acer Aspire 5750
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/09/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.21
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: JE50_HR
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.21
  dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
  dmi.product.name: Aspire 5750
  dmi.product.version: V1.21
  dmi.sys.vendor: Acer

** Description changed:

  What is expected to happen is when one adjusts the power cord slightly
  is the computer doesn't shutdown.
  
  What happens instead is looks like it received a shutdown event.
  Previously, when I was using Raring with an HDD i386, a message would
  pop up asking if I wanted to shutdown, which I didn't. However, now that
  I'm using an SSD, it just immediately starts shutting down without my
- being able to either prevent the event altogether, or say no. The system
+ being able to either prevent the event altogether, or say no.
+ 
+ This is not an issue where when one adjusts the power cord, is it
+ causing the machine to immediately lose power (hard shutoff). The system
  does have a battery that functions without AC power.
  
  This also occurs when pressing the power button, however this part of
  the issue is covered in https://bugs.launchpad.net/ubuntu/+source/xfce4
  -power-manager/+bug/1262929 .
  
  WORKAROUND: Don't jiggle the point where the power cord meets the board,
  just pull straight out or straight in.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-12-generic 3.11.0-12.19
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  moniker    1982 F.... pulseaudio
  Date: Sun Oct 27 23:33:42 2013
  HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632
  InstallationDate: Installed on 2013-09-14 (43 days ago)
  InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1)
  MachineType: Acer Aspire 5750
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/09/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.21
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: JE50_HR
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.21
  dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
  dmi.product.name: Aspire 5750
  dmi.product.version: V1.21
  dmi.sys.vendor: Acer

** Tags added: trusty

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https://bugs.launchpad.net/bugs/1245327

Title:
  [Acer Aspire 5750-9668] Laptop shuts down when the power cord is
  adjusted

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  What is expected to happen is when one adjusts the power cord slightly
  is the computer doesn't shutdown.

  What happens instead is looks like it received a shutdown event.
  Previously, when I was using Raring with an HDD i386, a message would
  pop up asking if I wanted to shutdown, which I didn't. However, now
  that I'm using an SSD, it just immediately starts shutting down
  without my being able to either prevent the event altogether, or say
  no.

  This is not an issue where when one adjusts the power cord, is it
  causing the machine to immediately lose power (hard shutoff). The
  system does have a battery that functions without AC power.

  This also occurs when pressing the power button, however this part of
  the issue is covered in
  https://bugs.launchpad.net/ubuntu/+source/xfce4-power-
  manager/+bug/1262929 .

  WORKAROUND: Don't jiggle the point where the power cord meets the
  board, just pull straight out or straight in.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-12-generic 3.11.0-12.19
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  moniker    1982 F.... pulseaudio
  Date: Sun Oct 27 23:33:42 2013
  HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632
  InstallationDate: Installed on 2013-09-14 (43 days ago)
  InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1)
  MachineType: Acer Aspire 5750
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/09/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.21
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: JE50_HR
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.21
  dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
  dmi.product.name: Aspire 5750
  dmi.product.version: V1.21
  dmi.sys.vendor: Acer

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