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[Bug 568549] Re: Dell T7500 Hangs/Freezes Repeatedly


sog, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:

where VERSION-NUMBER is the version number of the kernel you tested. For example:

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:

If the mainline kernel does not fix this bug, please add the following tags:

As well, please remove the tag:

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your

** Tags added: bios-outdated-a16 oneiric

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: In Progress => Incomplete

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  Dell T7500 Hangs/Freezes Repeatedly

Status in “linux” package in Ubuntu:

Bug description:
  I have a Dell T7500 workstation running the AMD64 Lucid distribution,
  fresh install, that completely hangs repeatedly, multiple times per
  day. There is no obvious cause, which is making it difficult to pin
  down the issue.

  It does not appear to be related to USB devices or the sound card,
  because the machine has frozen while those devices were unavailable
  due to a separate bug.

  The machine hangs completely, in that it is not just an X lockup. The
  machine becomes unresponsive to ssh, and when systems are connected
  via that protocol prior to a freeze they display no seriously abnormal
  behavior, they just stop responding.

  I'm attaching the recommended logs, and would be happy to provide any other information that would assist in isolating the root cause of the problem.
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
  Architecture: amd64
   /dev/snd/controlC0:  sog        1878 F.... pulseaudio
   /dev/snd/controlC1:  sog        1878 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
   Card hw:0 'Intel'/'HDA Intel at 0xf7ffc000 irq 16'
     Mixer name	: 'Analog Devices AD1984A'
     Components	: 'HDA:11d4194a,1028026d,00100400'
     Controls      : 34
     Simple ctrls  : 20
   Card hw:1 'XFi'/'Creative X-Fi 20K2 Unknown'
     Mixer name	: '20K2'
     Components	: ''
     Controls      : 29
     Simple ctrls  : 10
  DistroRelease: Ubuntu 10.04
  Frequency: Once a day.
  HibernationDevice: RESUME=UUID=1f268f45-7aa6-403f-a945-2667971b22e9
  MachineType: Dell Inc. Precision WorkStation T7500
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=85807720-72d9-42f8-89ac-c13db1fccf70 ro quiet splash
  ProcVersionSignature: Ubuntu 2.6.32-22.33-generic
  Regression: No
  RelatedPackageVersions: linux-firmware 1.34
  Reproducible: No
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags: lucid  needs-upstream-testing
  Uname: Linux 2.6.32-22-generic x86_64
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers
  dmi.bios.date: 09/09/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0D881F
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A06
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd09/09/2009:svnDellInc.:pnPrecisionWorkStationT7500:pvr:rvnDellInc.:rn0D881F:rvrA06:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision WorkStation T7500
  dmi.sys.vendor: Dell Inc.

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