kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Robert van G., thank you for your comment. Unfortunately, Jason O. sent
a quite sparse e-mail, not following the kernel.org format, forcing
folks to dumpster dive into his other reports which doesn't have the
information they would be looking for either as per
https://wiki.ubuntu.com/Bugs/Upstream/kernel#KernelTeam.2BAC8-KernelTeamBugPolicies.Overview_on_Reporting_Bugs_Upstream
. Hence, his e-mail would more than likely be ignored, and wouldn't be
considered a duplicate of any kind. If anything, it would be considered
spam.

Despite this, it would be best if you e-mail the list following the
kernel.org format previously provided so that the necessary information
is presented as desired by upstream, and maximizing your chances of
getting upstream to review your problem.

Thank you for your understanding.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1144000

Title:
  [Dell Inspiron 17R SE 7720] Synaptics touchpad recognized as PS/2
  Generic Mouse

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  My Synaptics touchpad is detected as a PS/2 Generic Mouse on Ubuntu 12.10 on my Dell Inspiron 7720 (17R SE).
  It only has the functionality of a generic mouse (movement, left clik, right click) and no scrolling or multitouch.

  $ lsb_release -rd
  Description:	Ubuntu 12.10
  Release:	12.10

  I will attach other relevant info to this bugreport in a sec.

  More info on hw:
  http://www.ubuntu.com/certification/hardware/201202-10606/components/

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: xorg 1:7.7+1ubuntu4
  ProcVersionSignature: Ubuntu 3.5.0-25.39-generic 3.5.7.4
  Uname: Linux 3.5.0-25-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  Date: Mon Mar  4 10:36:49 2013
  DistUpgraded: Fresh install
  DistroCodename: quantal
  DistroVariant: ubuntu
  DkmsStatus: psmouse, 3.5.0: added
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0578]
   NVIDIA Corporation GK107 [GeForce GT 650M] [10de:0fd1] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0578]
  InstallationDate: Installed on 2013-02-18 (13 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Dell Inc. Inspiron 7720
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-25-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 04M3YM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA12:bd12/18/2012:svnDellInc.:pnInspiron7720:pvr:rvnDellInc.:rn04M3YM:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Inspiron 7720
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.8.6-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.39-0ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.0.2-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.0.2-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3
  --- 
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dex        2352 F.... pulseaudio
  CurrentDmesg:
   
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=bf562d52-52b6-4bb6-8caa-373e97da0914
  InstallationDate: Installed on 2013-02-18 (229 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Dell Inc. Dell System Inspiron 7720
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-11-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-11.17-generic 3.11.3
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-11-generic N/A
   linux-backports-modules-3.11.0-11-generic  N/A
   linux-firmware                             1.116
  StagingDrivers: rts5139
  Tags:  saucy staging
  Uname: Linux 3.11.0-11-generic x86_64
  UpgradeStatus: Upgraded to saucy on 2013-10-06 (0 days ago)
  UserGroups:
   
  dmi.bios.date: 05/17/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A15
  dmi.board.name: 04M3YM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA15:bd05/17/2013:svnDellInc.:pnDellSystemInspiron7720:pvr:rvnDellInc.:rn04M3YM:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System Inspiron 7720
  dmi.sys.vendor: Dell Inc.

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