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[Bug 1261197] Re: 05ac:1297 [Acer Aspire V3-772] iOS 7.0.* devices wont pair

 

Tobias Freitag, thank you for reporting this and helping make Ubuntu
better. Could you please confirm this issue exists with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: needs-bios-check

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https://bugs.launchpad.net/bugs/1261197

Title:
  05ac:1297 [Acer Aspire V3-772] iOS 7.0.* devices wont pair

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Devices running iOS 7 now have a USB Pair Trust prompt that appears
  when the device is plugged into a machine. This prompt reads "Trust
  This Computer? Your settings and data will be accessible from this
  computer when connected via USB or Wi-Fi. [Trust] [Don't Trust]"

  When plugged into an Ubuntu machine, when the Trust button on the
  prompt is clicked, the iPhone buzzes twice, then repeats the prompt.
  This will repeat endlessly.

  On the Ubuntu machine, a dialog reading "The device "[name of device]"
  is locked. Enter the passcode on the device and click "Try again".
  [Cancel] [Try again]" is displayed. However, no opportunity to enter
  the passcode on the device is ever displayed. Clicking "Try again"
  only re-displays this dialog, endlessly.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-15-generic 3.11.0-15.23
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  Uname: Linux 3.11.0-15-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  tobi       2733 F.... pulseaudio
   /dev/snd/controlC0:  tobi       2733 F.... pulseaudio
  Date: Sun Dec 15 19:18:20 2013
  HibernationDevice: RESUME=UUID=edcc635d-dda5-4afa-bdad-e530becbb959
  MachineType: Acer Aspire V3-772
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=4ff0765f-a8f5-4fce-a690-b5fa30ba3b11 ro acpi_osi=Linux acpi_backlight=vendor
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-15-generic N/A
   linux-backports-modules-3.11.0-15-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.12
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA70_HW
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.12:bd09/19/2013:svnAcer:pnAspireV3-772:pvrV1.12:rvnAcer:rnVA70_HW:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V3-772
  dmi.product.version: V1.12
  dmi.sys.vendor: Acer

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