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Message #36084
[Bug 973933] Re: Random Reboot if I Boot with ACPI On
Hi Christopher,
Thank you for your quick response. I have been reading through the
documentation on do/don't for bug reporting. Previously when I had first
diagnosed this on my system I had looked for a BIOS upgrade and none was
available. Seeing as the motherboard had aged I wasn't holding my
breath. However since it said to check I did my due diligence. It
appears that there was a BIOS patch put out this year. I've applied it
and will be testing without my usual ACPI=OFF flag. Given that while
typically it happens within an hour but sometimes can take longer I am
cautiously optimistic. I will update this bug report in a week and
confirm if this fixed the issue. In the event that it did not I will
open a new tracker as you requested. Thanks again for your help.
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https://bugs.launchpad.net/bugs/973933
Title:
Random Reboot if I Boot with ACPI On
Status in “linux” package in Ubuntu:
Expired
Bug description:
If I boot up Ubuntu 11.10 without sending the apci=off parameter to
the kernel in GRUB, then after not too long (usually less then 10
minutes, always less than 20) my computer will randomly reboot. It's
as if I forced the computer off by pressing the power button for a few
seconds, then waited 2 seconds, then turned the computer back on. I
have not noticed any trigger for the reboot; it seems completely
random.
I have tried these kernel parameters, but I have experienced the reboot on them all:
acpi=ht
pci=noacpi
acpi=noirq
pnpacpi=off
noapic
nolapic
In troubleshooting before I figured out acpi=off worked, I tried swapping out lots of hardware. I narrowed it down to being either my motherboard or my CPU:
Motherboard: EVGA Z68 SLI (model 130-SB-E685-KR) (Intel Z68 north bridge)
CPU: Intel Core i7 2600 (Sandy Bridge)
Attached are outputs of lspci -vvnn and dmidecode that I ran with ACPI
on, before a random reboot stopped me. Also attached are outputs from
uname -a, /proc/version_signature, and lsb_release -rd. /proc/acpi did
not exist when I booted with ACPI.
I have the linux-image-3.0.0-18-generic package, version 3.0.0-18.31,
installed, but I have had this problem with the Ubuntu 11.10 Desktop
and Alternate boot CDs, too.
For a story of me troubleshooting this problem, check out this thread:
http://ubuntuforums.org/showthread.php?t=1942937
Let me know if you need anything else from me, or want me to try
anything. I would like to have ACPI working.
Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-18-generic 3.0.0-18.31
ProcVersionSignature: Ubuntu 3.0.0-18.31-generic 3.0.26
Uname: Linux 3.0.0-18-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: paul 1824 F.... pulseaudio
/dev/snd/controlC0: paul 1824 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xfa600000 irq 48'
Mixer name : 'Realtek ALC889'
Components : 'HDA:10ec0889,10ec0889,00100004'
Controls : 41
Simple ctrls : 23
Card1.Amixer.info:
Card hw:1 'NVidia'/'HDA NVidia at 0xfa080000 irq 17'
Mixer name : 'Nvidia GPU 16 HDMI/DP'
Components : 'HDA:10de0016,10de0101,00100100'
Controls : 16
Simple ctrls : 4
Date: Wed Apr 4 23:20:33 2012
HibernationDevice: RESUME=UUID=671dbf57-276e-4d7e-acda-da8bd954854f
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
eth1 no wireless extensions.
MachineType: To be filled by O.E.M. To be filled by O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-18-generic root=UUID=8cb7655f-2b04-43dc-984c-d395b2f16e23 ro acpi=off quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.0.0-18-generic N/A
linux-backports-modules-3.0.0-18-generic N/A
linux-firmware 1.60.1
RfKill:
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/03/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.4
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: EVGA E685
dmi.board.vendor: EVGA
dmi.board.version: Cougar Point
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.4:bd10/03/2011:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnEVGA:rnEVGAE685:rvrCougarPoint:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.
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