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[Bug 1264125] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1264125

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: saucy

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https://bugs.launchpad.net/bugs/1264125

Title:
  kernel crash with "alx 0000:03:00.0 eth2: fatal interrupt 0x4019607,
  resetting"

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  
  Crash happened while playing video in browser.

  in syslog:
  Dec 25 15:17:01 peter-Lenovo-G510 CRON[17742]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
  Dec 25 15:17:33 peter-Lenovo-G510 kernel: [111598.474218] alx 0000:03:00.0 eth2: fatal interrupt 0x4019607, resetting
  Dec 25 15:17:33 peter-Lenovo-G510 kernel: [111598.474324] alx 0000:03:00.0 eth2: fatal interrupt 0x4019607, resetting
  Dec 25 15:17:33 peter-Lenovo-G510 kernel: [111598.474525] alx 0000:03:00.0 eth2: fatal interrupt 0x4019607, resetting
  ....same message repeats until  reset 
  Dec 25 15:17:34 peter-Lenovo-G510 kernel: [111598.919434] alx 0000:03:00.0 eth2: fatal interrupt 0x4019607, resetting
  Dec 25 15:17:34 peter-Lenovo-G510 kernel: [111598.919647] alx 0000:03:00.0 eth2: fatal interrupt 0x4019607, resetting

  peter@peter-Lenovo-G510:~$ uname -a
  Linux peter-Lenovo-G510 3.11.0-14-generic #21-Ubuntu SMP Tue Nov 12 17:04:55 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

  peter@peter-Lenovo-G510:~$ lspci
  00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
  00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
  00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
  00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)
  00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
  00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05)
  00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
  00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5)
  00:1c.1 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #2 (rev d5)
  00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d5)
  00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05)
  00:1f.0 ISA bridge: Intel Corporation HM86 Express LPC Controller (rev 05)
  00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05)
  00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
  02:00.0 Network controller: Broadcom Corporation BCM43142 802.11b/g/n (rev 01)
  03:00.0 Ethernet controller: Qualcomm Atheros QCA8172 Fast Ethernet (rev 10)

  peter@peter-Lenovo-G510:~$ dmesg | grep alx
  [    4.478587] alx 0000:03:00.0 eth0: Qualcomm Atheros AR816x/AR817x Ethernet [xx:xx:xx:xx:xx:xx]
  [   15.221697] alx 0000:03:00.0: irq 46 for MSI/MSI-X
  [   15.223260] alx 0000:03:00.0 eth2: NIC Up: 100 Mbps Full

  peter@peter-Lenovo-G510:/var/log$ lsb_release -rd
  Description:    Ubuntu 13.10
  Release:        13.10

  
  peter@peter-Lenovo-G510:/var/log$ grep alx pm-suspend.log
  alx                    32792  0 
  mdio                   13807  1 alx
  Running hook /usr/lib/pm-utils/sleep.d/50unload_alx suspend suspend:
  Unloading alx kernel module ...
  /usr/lib/pm-utils/sleep.d/50unload_alx suspend suspend: success.
  Running hook /usr/lib/pm-utils/sleep.d/50unload_alx resume suspend:
  Reloading alx kernel module ...
  /usr/lib/pm-utils/sleep.d/50unload_alx resume suspend: success.
  alx                    32792  0 
  mdio                   13807  1 alx
  Running hook /usr/lib/pm-utils/sleep.d/50unload_alx suspend suspend:
  Unloading alx kernel module ...
  /usr/lib/pm-utils/sleep.d/50unload_alx suspend suspend: success.
  Running hook /usr/lib/pm-utils/sleep.d/50unload_alx resume suspend:
  Reloading alx kernel module ...
  /usr/lib/pm-utils/sleep.d/50unload_alx resume suspend: success.

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