kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

HyperHacker, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/795626

Title:
  [Asus A8V-E DELUXE] ehci_hcd fatal error - USB devices randomly crash

Status in “linux” package in Ubuntu:
  Incomplete
Status in “linux” source package in Precise:
  Triaged
Status in “linux” source package in Quantal:
  Triaged

Bug description:
  At seemingly random times (twice in the past week) all USB devices
  connected to the system suddenly stop working. /var/log/kern.log shows
  errors from ehci_hcd, then usually several filesystem I/O errors from
  the USB hard disk. After this USB devices may automatically reconnect
  as USB 1.1 or may not work until the machine is rebooted.

  In one case I came home to find my USB mouse powered off, and messages
  like "host controller halted, very bad" in kern.log. USB hard disk was
  also inaccessible (I/O errors) and appeared to have locked up
  (constant blinking LED). After rebooting and plugging in my phone to a
  powered hub there were messages complaining about "insufficient
  available bus power", which doesn't sound like it makes a lot of sense
  (shouldn't the powered hub and the phone's battery be enough?).

  While browsing the web today again the controller crashed producing
  the messages shown in dmesg; in this case the devices reconnected as
  USB 1.1 and the hard disk is still partially accessible (some files
  can be read, others give I/O errors). The mouse kept working during
  this time. After the crash I disconnected and reconnected a few USB
  devices to see if anything else would happen, but it looks like ehci
  has already been unloaded.

  (Errors about "unknown partition table" happen because the drive is
  encrypted with Truecrypt.)

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: linux-image-2.6.38-8-generic 2.6.38-8.42
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rena       2296 F.... xfce4-volumed
                        rena       2297 F.... pulseaudio
                        rena       2358 F.... xfce4-mixer-plu
                        rena       4585 F.... conky
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'V8237'/'VIA 8237 with ALC850 at 0xe000, irq 22'
     Mixer name	: 'Realtek ALC850 rev 0'
     Components	: 'AC97a:414c4790'
     Controls      : 49
     Simple ctrls  : 30
  Card1.Amixer.info:
   Card hw:1 'UART'/'MPU-401 UART at 0x330, irq 10'
     Mixer name	: ''
     Components	: ''
     Controls      : 0
     Simple ctrls  : 0
  Card1.Amixer.values:
   
  Date: Fri Jun 10 09:48:31 2011
  HibernationDevice: RESUME=UUID=7cfe4512-f242-4390-9add-209eb5461f98
  InstallationMedia: Xubuntu 11.04 "Natty Narwhal" - Release amd64 (20110426.1)
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  MachineType: System manufacturer System name
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-2.6.38-8-generic root=/dev/mapper/hostname-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-2.6.38-8-generic N/A
   linux-backports-modules-2.6.38-8-generic  N/A
   linux-firmware                            1.52
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2005
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS A8V-E DELUXE ACPI BIOS Revision 1008
  dmi.board.name: A8V-E DELUXE
  dmi.board.vendor: ASUSTek Computer INC.
  dmi.board.version: 1.XX
  dmi.chassis.asset.tag: 123456789000
  dmi.chassis.type: 3
  dmi.chassis.vendor: ASUS
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSA8V-EDELUXEACPIBIOSRevision1008:bd06/24/2005:svnSystemmanufacturer:pnSystemname:pvr1.XX:rvnASUSTekComputerINC.:rnA8V-EDELUXE:rvr1.XX:cvnASUS:ct3:cvrChassisVersion:
  dmi.product.name: System name
  dmi.product.version: 1.XX
  dmi.sys.vendor: System manufacturer

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