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[Bug 862751] Re: Laptop testing tracker-Suspend/Resume smoke test Case ID: snr-001/snr-002

 

Mark Nighswonger, this bug was reported a while ago and there hasn't
been any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: kernel-request-3.0.0-12.20
** Tags added: bot-stop-nagging latest-bios-v1.26 needs-upstream-testing

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/862751

Title:
  Laptop testing tracker-Suspend/Resume smoke test Case ID:
  snr-001/snr-002

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  snr-001 Laptop suspends then has to be powered off and back on.
  snr-002 Laptop always fails to suspend on first test. Subsequent tests
  pass but the program does not sense that the laptop has suspended and
  reports a failure to suspend. Once into the hands off portion of
  countdown delayed testing, at some point the machine suspends into the
  same state as snr-001 and has to be rebooted which ends the testing
  sequence. It also does not initiate an apport case automatically.
  snr-003 There is no hibernation option in the drop down menu.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: linux-image-3.0.0-12-generic 3.0.0-12.19
  ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 1.23-0ubuntu2
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mark       1471 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0x98200000 irq 45'
     Mixer name	: 'Realtek ALC272X'
     Components	: 'HDA:10ec0272,10250349,00100001'
     Controls      : 17
     Simple ctrls  : 10
  Date: Thu Sep 29 16:15:32 2011
  HibernationDevice: RESUME=UUID=bac5372a-4884-43bc-a221-742a64931aa1
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta i386 (20110831)
  MachineType: Acer AO532h
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=5b8e5fce-9408-4392-9391-ab307a751a34 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.0.0-12-generic N/A
   linux-backports-modules-3.0.0-12-generic  N/A
   linux-firmware                            1.60
  SourcePackage: linux
  UpgradeStatus: Upgraded to oneiric on 2011-09-25 (4 days ago)
  dmi.bios.date: 04/28/2011
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.26
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: AO532h
  dmi.board.vendor: Acer
  dmi.board.version: V1.26
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.26
  dmi.modalias: dmi:bvnAcer:bvrV1.26:bd04/28/2011:svnAcer:pnAO532h:pvrV1.26:rvnAcer:rnAO532h:rvrV1.26:cvnAcer:ct10:cvrV1.26:
  dmi.product.name: AO532h
  dmi.product.version: V1.26
  dmi.sys.vendor: Acer

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