← Back to team overview

kernel-packages team mailing list archive

[Bug 1216422] Re: [Acer Aspire One 725] Touchpad not working

 

Paul Campion, thank you for your comment. Importance is set as per
https://wiki.ubuntu.com/Bugs/Importance . However, because this bug has
two easy WORKAROUNDs, it's actually considered low. I'll fix that, and
thank you for bringing that up.

Despite this, so your hardware may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://help.ubuntu.com/community/ReportingBugs

Launchy, as per http://us.acer.com/ac/en/US/content/drivers an update is available for your BIOS (1.08). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags removed: latest-bios-v1.07
** Tags added: bios-outdated-v1.07

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1216422

Title:
  [Acer Aspire One 725] Touchpad not working

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Touchpad will not work out of the box on this netbook. This is a
  regression from Oneiric to Precise+.

  a)WORKAROUND: Pushing Fn+F7 before login
  or
  b)WORKAROUND: Pushing Alt+Fn+F7 or Ctr+Fn+F7 after login makes the touchpad working. After reboot, I have to repeat a) or b) to get touchpad working again.

  Upstream URL:
  http://article.gmane.org/gmane.linux.drivers.platform.x86.devel/4772/

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-3-generic 3.11.0-3.7
  ProcVersionSignature: Ubuntu 3.11.0-3.7-generic 3.11.0-rc6
  Uname: Linux 3.11.0-3-generic x86_64
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     2749 F.... pulseaudio
                        ubuntu     4053 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     2749 F.... pulseaudio
                        ubuntu     4053 F.... pulseaudio
  CasperVersion: 1.336
  Date: Sat Aug 24 21:01:43 2013
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130822)
  MachineType: Acer AO725
  MarkForUpload: True
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper  quiet splash -- BOOT_IMAGE=/casper/vmlinuz.efi
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-3-generic N/A
   linux-backports-modules-3.11.0-3-generic  N/A
   linux-firmware                            1.113
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/18/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.07
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: ZA10_BZ
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd04/18/2013:svnAcer:pnAO725:pvrV1.07:rvnAcer:rnZA10_BZ:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: AO725
  dmi.product.version: V1.07
  dmi.sys.vendor: Acer
  ---
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     2773 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     2773 F.... pulseaudio
  CasperVersion: 1.336
  DistroRelease: Ubuntu 13.10
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130827)
  MachineType: Acer AO725
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/hostname.seed boot=casper  quiet splash -- BOOT_IMAGE=/casper/vmlinuz.efi
  ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-4-generic N/A
   linux-backports-modules-3.11.0-4-generic  N/A
   linux-firmware                            1.113
  Tags:  saucy
  Uname: Linux 3.11.0-4-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  dmi.bios.date: 04/18/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.07
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: ZA10_BZ
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd04/18/2013:svnAcer:pnAO725:pvrV1.07:rvnAcer:rnZA10_BZ:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: AO725
  dmi.product.version: V1.07
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1216422/+subscriptions


References