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Message #36711
[Bug 1216422] Re: [Acer Aspire One 725] Touchpad not working
Paul Campion, thank you for your comment. Importance is set as per
https://wiki.ubuntu.com/Bugs/Importance . However, because this bug has
two easy WORKAROUNDs, it's actually considered low. I'll fix that, and
thank you for bringing that up.
Despite this, so your hardware may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
When opening up the new report, please feel free to subscribe me to it.
Thank you for your understanding.
Helpful bug reporting tips:
https://help.ubuntu.com/community/ReportingBugs
Launchy, as per http://us.acer.com/ac/en/US/content/drivers an update is available for your BIOS (1.08). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags removed: latest-bios-v1.07
** Tags added: bios-outdated-v1.07
** Changed in: linux (Ubuntu)
Importance: Medium => Low
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
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https://bugs.launchpad.net/bugs/1216422
Title:
[Acer Aspire One 725] Touchpad not working
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Touchpad will not work out of the box on this netbook. This is a
regression from Oneiric to Precise+.
a)WORKAROUND: Pushing Fn+F7 before login
or
b)WORKAROUND: Pushing Alt+Fn+F7 or Ctr+Fn+F7 after login makes the touchpad working. After reboot, I have to repeat a) or b) to get touchpad working again.
Upstream URL:
http://article.gmane.org/gmane.linux.drivers.platform.x86.devel/4772/
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-3-generic 3.11.0-3.7
ProcVersionSignature: Ubuntu 3.11.0-3.7-generic 3.11.0-rc6
Uname: Linux 3.11.0-3-generic x86_64
ApportVersion: 2.12.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 2749 F.... pulseaudio
ubuntu 4053 F.... pulseaudio
/dev/snd/controlC0: ubuntu 2749 F.... pulseaudio
ubuntu 4053 F.... pulseaudio
CasperVersion: 1.336
Date: Sat Aug 24 21:01:43 2013
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130822)
MachineType: Acer AO725
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper quiet splash -- BOOT_IMAGE=/casper/vmlinuz.efi
RelatedPackageVersions:
linux-restricted-modules-3.11.0-3-generic N/A
linux-backports-modules-3.11.0-3-generic N/A
linux-firmware 1.113
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/18/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.07
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: ZA10_BZ
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd04/18/2013:svnAcer:pnAO725:pvrV1.07:rvnAcer:rnZA10_BZ:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: AO725
dmi.product.version: V1.07
dmi.sys.vendor: Acer
---
ApportVersion: 2.12.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 2773 F.... pulseaudio
/dev/snd/controlC0: ubuntu 2773 F.... pulseaudio
CasperVersion: 1.336
DistroRelease: Ubuntu 13.10
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130827)
MachineType: Acer AO725
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/hostname.seed boot=casper quiet splash -- BOOT_IMAGE=/casper/vmlinuz.efi
ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.11.0-4-generic N/A
linux-backports-modules-3.11.0-4-generic N/A
linux-firmware 1.113
Tags: saucy
Uname: Linux 3.11.0-4-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 04/18/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.07
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: ZA10_BZ
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd04/18/2013:svnAcer:pnAO725:pvrV1.07:rvnAcer:rnZA10_BZ:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: AO725
dmi.product.version: V1.07
dmi.sys.vendor: Acer
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References