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[Bug 985429] Re: SATA 3 error on intense disk activity

 

Blown2bits, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: bios-outdated-1502

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https://bugs.launchpad.net/bugs/985429

Title:
  SATA 3 error on intense disk activity

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  On Natty:
  Linux name 2.6.38-14-generic #58-Ubuntu SMP Tue Mar 27 20:04:55 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

  Using two WD Caviar Black SATA3 (WD1002FAEX) drives raid 0 on a Marvell SATA RAID controller built into the Asus Rampage III.
  Both drives have Native Command Queuing.

  Drive is /dev/sdb1, formatted ext4.

  Controller from lspci:
  01:00.0 SATA controller [0106]: Marvell Technology Group Ltd. 88SE9123 PCIe SATA 6.0 Gb/s controller [1b4b:9123] (rev 11) (prog-if 01 [AHCI 1.0])

  This issue may be related to or a duplicate of Bug #539467.  Though it
  is a desktop machine, not a laptop.  So not power state changes caused
  by power cable being plugged or unplugged.

  I have seen references to a problem with NCQ, but I don't know if that is relevant here.
  I have seen references to a problem with these drives in RAID configuration, but I don't know if that is relevant here.

  Symptoms:
  1.  Transferring > 200 GB of data.
  2.  System freezes while drive light flashes once per 2 seconds
  3a.  95 % of time:  after 10-20 seconds, system recovers.  (see attached syslog)
  3b.  5 % of time:  system does not recover.  Drive light flickers with some activity (v. dim, though).  System can be reset with Ctrl-Alt-SysRq-B.

  If system recovers, syslog contains attached file:  120418_syslog.txt
  (will attach).

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: linux-image-2.6.38-14-generic 2.6.38-14.58
  ProcVersionSignature: Ubuntu 2.6.38-14.58-generic 2.6.38.8
  Uname: Linux 2.6.38-14-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  daddison   2060 F.... pulseaudio
   /dev/snd/controlC0:  daddison   2060 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf7dd8000 irq 77'
     Mixer name	: 'Realtek ALC889'
     Components	: 'HDA:10ec0889,1043840f,00100004'
     Controls      : 37
     Simple ctrls  : 22
  Card1.Amixer.info:
   Card hw:1 'U0x46d0x8c5'/'USB Device 0x46d:0x8c5 at usb-0000:00:1a.7-6, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB046d:08c5'
     Controls      : 2
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 3072
     Mono: Capture 3069 [100%] [29.98dB] [on]
  Card2.Amixer.info:
   Card hw:2 'NVidia'/'HDA NVidia at 0xfbcfc000 irq 34'
     Mixer name	: 'Nvidia GPU 10 HDMI/DP'
     Components	: 'HDA:10de0010,10de0101,00100100'
     Controls      : 16
     Simple ctrls  : 4
  Date: Wed Apr 18 23:32:20 2012
  HibernationDevice: RESUME=UUID=37a68e01-2b82-4148-aecd-c3c3579cc6eb
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-14-generic root=UUID=ea6d0209-89a2-47bf-899d-9edf2936f462 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-2.6.38-14-generic N/A
   linux-backports-modules-2.6.38-14-generic  N/A
   linux-firmware                             1.52.4
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to natty on 2011-05-02 (353 days ago)
  dmi.bios.date: 03/17/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1301
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: Rampage III Extreme
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 2.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd03/17/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnRampageIIIExtreme:rvrRev2.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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