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Message #37017
Re: [Bulk] [Bug 1181897] Re: [Compaq Presario CQ3260AN Desktop PC] Mouse freezes randomly
Christopher
Hope you've enjoyed/are enjoying your festive season.
I installed an upstream version on December 24 and was about to smile
that the bug has been fixed (and update the bug as per your below).
Unfortunately, this morning my mouse froze again. I'm hoping I've
installed a correct copy. In response to 'uname -a' I receive:
Linux barbangus-desktop 3.13.0-031300rc5-generic #201312221635 SMP Sun
Dec 22 21:37:23 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
However, something to note. When installed this I encountered exactly
the problem described in your link below regarding VirtualBox
(https://wiki.ubuntu.com/Kernel/MainlineBuilds?action=show&redirect=KernelMainlineBuilds#Problems_installing_an_upstream_kernel).
At the time I chose to ignore the issue as I don't use VBox often.
However, yesterday I needed it and reinstalled VBox. And this morning I
encountered the problem. So it is possible that the mouse freeze is
introduced with VBox (I'm not techo enough to know whether this is
possible). I'm happy to remove VBox and run my test for a further few
weeks if you wish.
At this stage I haven't added any comments to the bug but can easily do
so if you wish.
Further, there's a comment in your text re "needs-crash-log". Not sure
how I go about getting one of those as there is no crash per se.
Happy to do as directed.
Kind regards
AnGus King
Switched on Solar!
On 08/12/13 22:22, Christopher M. Penalver wrote:
> AnGus, thank you for testing the development release. Could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
> kernel-fixed-upstream
> kernel-fixed-upstream-VERSION-NUMBER
>
> where VERSION-NUMBER is the version number of the kernel you tested. For example:
> kernel-fixed-upstream-v3.13-rc3
>
> This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
> needs-upstream-testing
>
> If the mainline kernel does not fix this bug, please add the following tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-VERSION-NUMBER
>
> As well, please remove the tag:
> needs-upstream-testing
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results. Thank you for your
> understanding.
>
> ** Tags added: trusty
>
> ** Summary changed:
>
> - [Compaq Presario CQ3260AN Desktop PC] Mouse freezes randomly
> + 046d:c06a [Compaq Presario CQ3260AN Desktop PC] Mouse freezes randomly
>
> ** Tags added: needs-crash-log
>
--
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1181897
Title:
046d:c06a [Compaq Presario CQ3260AN Desktop PC] Mouse freezes randomly
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I encountered this problem in Ubuntu 11.04, 11.10, 12.04 and now
13.04. I never encountered it with 12.10 so I'm
frustrated/disappointed that it's reappeared in 13.04.
The mouse will randomly freeze and the only solution is to reboot.
Usually I can open a terminal window (Ctrl-Alt-T) to try and gather
information but occassionally I will encounter a complete system
freeze. My Xorg log records no events and dmesg only shows a single
change from boot (usb 2-1: USB disconnect, device number 2). I've
attached:
system and version details
Xorg.o.log at boot and as there's no difference at error I haven't attached fiff files
Dmesg at boot and after error and the diff output. The USB disconnect message appears after some seconds rather than immediately (perhaps some timeout event).
lsusb output
lspci output
uname output
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
Uname: Linux 3.8.0-21-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Mon May 20 09:49:52 2013
DistUpgraded: Fresh install
DistroCodename: raring
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 4.2.10, 3.8.0-19-generic, x86_64: installed
virtualbox, 4.2.10, 3.8.0-21-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a day
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Advanced Micro Devices [AMD] nee ATI RV710 [Radeon HD 4350/4550] [1002:954f] (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. Device [1462:1613]
InstallationDate: Installed on 2013-05-02 (17 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Compaq-Presario VT568AA-ABG CQ3260AN
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-21-generic root=UUID=b662ee11-a7f4-4f4a-a170-f616d8df083e ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/06/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.15
dmi.board.name: Narra6
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 6.01
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.15:bd11/06/2009:svnCompaq-Presario:pnVT568AA-ABGCQ3260AN:pvr:rvnPEGATRONCORPORATION:rnNarra6:rvr6.01:cvnHewlett-Packard:ct3:cvrChassisVersion:
dmi.product.name: VT568AA-ABG CQ3260AN
dmi.sys.vendor: Compaq-Presario
version.compiz: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.43-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.1-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.1-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
xserver.bootTime: Mon May 20 09:33:11 2013
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.3-0ubuntu6
xserver.video_driver: radeon
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