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[Bug 1265198] Re: Bluetooth problems after 13.10. update (Asus Zenbook)

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Tue, 31 Dec 2013 17:24:55 -0000
Reply-to: Bug 1265198 <1265198@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Bachi, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Notebooks_Ultrabooks/ASUS_ZENBOOK_Touch_UX31A/#support an update is available for your BIOS (219). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-219 needs-upstream-testing regression-
release

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Bluetooth problems after 13.10. update (Asus Zenbook)
+ [ASUS ZENBOOK Touch UX31A] Bluetooth mouse problems after 13.10. update

** Description changed:

- Bluetooth mouse fails after the computer comes back from stand-by. And
- after trying to turn off and on BT from the settings dialog, it won't
- turn on again (immediately switches back to off).
- 
- This worked perfectly before on 13.4.
- 
- Asus Zenbook prime.
- 
- PS: I also noticed that some trackpad settings were resetted, e.g. the
- scroll by two-finger-setting is enabled again (I turned it off
- previously). Maybe this is related.
+ On my Asus Zenbook prime bluetooth mouse fails after the computer comes back from stand-by. And after trying to turn off and on BT from the settings dialog, it won't turn on again (immediately switches back to off). This worked perfectly before on 13.4.
+ PS: I also noticed that some trackpad settings were resetted, e.g. the scroll by two-finger-setting is enabled again (I turned it off previously). Maybe this is related.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-14-generic 3.11.0-14.21
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  bachi      2432 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  bachi      2432 F.... pulseaudio
  Date: Tue Dec 31 15:31:34 2013
  HibernationDevice: RESUME=UUID=1bd7685b-6bcf-4451-8fd3-e67cb586881d
  InstallationDate: Installed on 2013-01-14 (350 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: ASUSTeK COMPUTER INC. UX31A
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=46d48420-9d80-4f3c-96e4-52b14ddaf6ff ro quiet splash pcie_aspm=force drm.vblankoffdelay=1 i915.semaphores=1 vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.11.0-14-generic N/A
-  linux-backports-modules-3.11.0-14-generic  N/A
-  linux-firmware                             1.116
+  linux-restricted-modules-3.11.0-14-generic N/A
+  linux-backports-modules-3.11.0-14-generic  N/A
+  linux-firmware                             1.116
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: Upgraded to saucy on 2013-12-26 (4 days ago)
  dmi.bios.date: 01/31/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX31A.218
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX31A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.218:bd01/31/2013:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX31A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Tags added: needs-lsusb-v

-- 
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https://bugs.launchpad.net/bugs/1265198

Title:
  [ASUS ZENBOOK Touch UX31A] Bluetooth mouse problems after 13.10.
  update

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  On my Asus Zenbook prime bluetooth mouse fails after the computer comes back from stand-by. And after trying to turn off and on BT from the settings dialog, it won't turn on again (immediately switches back to off). This worked perfectly before on 13.4.
  PS: I also noticed that some trackpad settings were resetted, e.g. the scroll by two-finger-setting is enabled again (I turned it off previously). Maybe this is related.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-14-generic 3.11.0-14.21
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bachi      2432 F.... pulseaudio
  Date: Tue Dec 31 15:31:34 2013
  HibernationDevice: RESUME=UUID=1bd7685b-6bcf-4451-8fd3-e67cb586881d
  InstallationDate: Installed on 2013-01-14 (350 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: ASUSTeK COMPUTER INC. UX31A
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=46d48420-9d80-4f3c-96e4-52b14ddaf6ff ro quiet splash pcie_aspm=force drm.vblankoffdelay=1 i915.semaphores=1 vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-14-generic N/A
   linux-backports-modules-3.11.0-14-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: Upgraded to saucy on 2013-12-26 (4 days ago)
  dmi.bios.date: 01/31/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX31A.218
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX31A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.218:bd01/31/2013:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX31A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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References

[Bug 1265198] [NEW] Bluetooth problems after 13.10. update (Asus Zenbook)
From: Bachi, 2013-12-31