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Message #37256
[Bug 1036935] Re: [UEFI] Error: Prefix not found
Shang Wu, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc6
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Description changed:
When Ubuntu 12.04 starts up from CD, before enter the purple screen on
the left hand top corner, there is a line where it says "Error: Prefix
- not found"
+ not found". However, the issue does not cause any installation issue on
+ _my experience_. I was able to install Ubuntu successfully after seen
+ the error.
- The similar issue has been seen on the following platform[1]:
- ASUS N53SV
- Asus E45M1-M Pro
- Asus u36sd-a1
-
- However, the issue does not cause any installation issue on _my
- experience_. I was able to install Ubuntu successfully after seen the
- error.
-
- [1] Ubuntu 12.04 Boot Error Prefix Not Set Then the Screen Displays Gargbage
+ Ubuntu 12.04 Boot Error Prefix Not Set Then the Screen Displays Gargbage
http://ubuntuforums.org/showthread.php?t=1945850
** Tags added: needs-kernel-logs needs-upstream-testing
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
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https://bugs.launchpad.net/bugs/1036935
Title:
[UEFI] Error: Prefix not found
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
When Ubuntu 12.04 starts up from CD, before enter the purple screen on
the left hand top corner, there is a line where it says "Error: Prefix
not found". However, the issue does not cause any installation issue
on _my experience_. I was able to install Ubuntu successfully after
seen the error.
Ubuntu 12.04 Boot Error Prefix Not Set Then the Screen Displays Gargbage
http://ubuntuforums.org/showthread.php?t=1945850
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