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Message #37271
[Bug 1042369] Re: SCSI bus errors with 3TB HDDs + data corruption
Sean Clarke, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu server? ISO images are available from
http://cdimage.ubuntu.com/ubuntu-server/daily/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc6
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
** Tags added: needs-kernel-logs needs-upstream-testing regression-
potential
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https://bugs.launchpad.net/bugs/1042369
Title:
SCSI bus errors with 3TB HDDs + data corruption
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Hi,
I am building a NAS unit with 6x Seagate 3TB HDDs. When using the drives I get a flood of errors in the kernel log.
I have replaced the motherboard and even upgraded to 12.10 'Quantal
Quetzal' and still the broblem remains.
Aug 25 19:06:58 enterprise kernel: [ 595.548983] ata7.00: error: { ICRC ABRT }
Aug 25 19:06:58 enterprise kernel: [ 595.549359] ata7: hard resetting link
Aug 25 19:06:58 enterprise kernel: [ 595.629945] ata8: SATA link up 6.0 Gbps (SStatus 133 SControl 310)
Aug 25 19:06:58 enterprise kernel: [ 595.769862] ata8.00: configured for UDMA/133
Aug 25 19:06:58 enterprise kernel: [ 595.769889] sd 7:0:0:0: [sdc] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Aug 25 19:06:58 enterprise kernel: [ 595.769893] sd 7:0:0:0: [sdc] Sense Key : Aborted Command [current] [descriptor]
Aug 25 19:06:58 enterprise kernel: [ 595.769898] Descriptor sense data with sense descriptors (in hex):
Aug 25 19:06:58 enterprise kernel: [ 595.769900] 72 0b 47 00 00 00 00 0c 00 0a 80 00 00 00 00 01
Aug 25 19:06:58 enterprise kernel: [ 595.769910] 5d 50 9f b0
Aug 25 19:06:58 enterprise kernel: [ 595.769914] sd 7:0:0:0: [sdc] Add. Sense: Scsi parity error
Aug 25 19:06:58 enterprise kernel: [ 595.769918] sd 7:0:0:0: [sdc] CDB: Write(16): 8a 00 00 00 00 01 5d 50 9f b0 00 00 03 a8 00 00
Aug 25 19:06:58 enterprise kernel: [ 595.769930] end_request: I/O error, dev sdc, sector 5860532144
Aug 25 19:06:58 enterprise kernel: [ 595.770250] quiet_error: 502 callbacks suppressed
Aug 25 19:06:58 enterprise kernel: [ 595.770253] Buffer I/O error on device sdc, logical block 732566518
Aug 25 19:06:58 enterprise kernel: [ 595.770567] lost page write due to I/O error on sdc
Aug 25 19:06:58 enterprise kernel: [ 595.770571] Buffer I/O error on device sdc, logical block 732566519
Aug 25 19:06:58 enterprise kernel: [ 595.770874] lost page write due to I/O error on sdc
Aug 25 19:06:58 enterprise kernel: [ 595.770877] Buffer I/O error on device sdc, logical block 732566520
Aug 25 19:06:58 enterprise kernel: [ 595.771193] lost page write due to I/O error on sdc
Aug 25 19:06:58 enterprise kernel: [ 595.771196] Buffer I/O error on device sdc, logical block 732566521
Aug 25 19:06:58 enterprise kernel: [ 595.771556] lost page write due to I/O error on sdc
Aug 25 19:06:58 enterprise kernel: [ 595.771559] Buffer I/O error on device sdc, logical block 732566522
Aug 25 19:06:58 enterprise kernel: [ 595.771910] lost page write due to I/O error on sdc
Aug 25 19:06:58 enterprise kernel: [ 595.771913] Buffer I/O error on device sdc, logical block 732566523
Aug 25 19:06:58 enterprise kernel: [ 595.772260] lost page write due to I/O error on sdc
Aug 25 19:06:58 enterprise kernel: [ 595.773664] ata8: EH complete
Aug 25 19:06:58 enterprise kernel: [ 595.794893] ata8.00: exception Emask 0x0 SAct 0x7ff SErr 0x0 action 0x6
Aug 25 19:06:58 enterprise kernel: [ 595.795185] ata8.00: irq_stat 0x40000008
Aug 25 19:06:58 enterprise kernel: [ 595.795464] ata8.00: failed command: WRITE FPDMA QUEUED
Aug 25 19:06:58 enterprise kernel: [ 595.795742] ata8.00: cmd 61/00:00:00:0c:00/04:00:00:00:00/40 tag 0 ncq 524288 out
Aug 25 19:06:58 enterprise kernel: [ 595.795743] res 41/84:00:00:0c:00/00:04:00:00:00/00 Emask 0x410 (ATA bus error) <F>
Aug 25 19:06:58 enterprise kernel: [ 595.796292] ata8.00: status: { DRDY ERR }
Aug 25 19:06:58 enterprise kernel: [ 595.796581] ata8.00: error: { ICRC ABRT }
Aug 25 19:06:58 enterprise kernel: [ 595.796894] ata8: hard resetting link
Aug 25 19:06:58 enterprise kernel: [ 595.873861] ata7: SATA link up 6.0 Gbps (SStatus 133 SControl 310)
Aug 25 19:06:58 enterprise kernel: [ 596.017488] ata7.00: configured for UDMA/33
Aug 25 19:06:58 enterprise kernel: [ 596.017502] ata7: EH complete
Aug 25 19:06:58 enterprise kernel: [ 596.038766] ata7.00: exception Emask 0x0 SAct 0x3f SErr 0x0 action 0x6
Aug 25 19:06:58 enterprise kernel: [ 596.039055] ata7.00: irq_stat 0x40000008
Aug 25 19:06:58 enterprise kernel: [ 596.039334] ata7.00: failed command: WRITE FPDMA QUEUED
Aug 25 19:06:58 enterprise kernel: [ 596.039614] ata7.00: cmd 61/00:00:b0:97:50/04:00:5d:01:00/40 tag 0 ncq 524288 out
Aug 25 19:06:58 enterprise kernel: [ 596.039616] res 41/84:00:b0:97:50/00:04:5d:01:00/00 Emask 0x410 (ATA bus error) <F>
Aug 25 19:06:58 enterprise kernel: [ 596.040165] ata7.00: status: { DRDY ERR }
Aug 25 19:06:58 enterprise kernel: [ 596.040459] ata7.00: error: { ICRC ABRT }
Aug 25 19:06:58 enterprise kernel: [ 596.040774] ata7: hard resetting link
Aug 25 19:06:59 enterprise kernel: [ 596.121778] ata8: SATA link up 6.0 Gbps (SStatus 133 SControl 310)
Aug 25 19:06:59 enterprise kernel: [ 596.261840] ata8.00: configured for UDMA/133
Aug 25 19:06:59 enterprise kernel: [ 596.261866] sd 7:0:0:0: [sdc] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Aug 25 19:06:59 enterprise kernel: [ 596.261871] sd 7:0:0:0: [sdc] Sense Key : Aborted Command [current] [descriptor]
Aug 25 19:06:59 enterprise kernel: [ 596.261875] Descriptor sense data with sense descriptors (in hex):
Aug 25 19:06:59 enterprise kernel: [ 596.261877] 72 0b 47 00 00 00 00 0c 00 0a 80 00 00 00 00 00
Aug 25 19:06:59 enterprise kernel: [ 596.261887] 00 00 0c 00
Aug 25 19:06:59 enterprise kernel: [ 596.261891] sd 7:0:0:0: [sdc] Add. Sense: Scsi parity error
Aug 25 19:06:59 enterprise kernel: [ 596.261895] sd 7:0:0:0: [sdc] CDB: Write(10): 2a 00 00 00 0c 00 00 04 00 00
Aug 25 19:06:59 enterprise kernel: [ 596.261904] end_request: I/O error, dev sdc, sector 3072
Aug 25 19:06:59 enterprise kernel: [ 596.262275] ata8: EH complete
Just to recap - all 6 drives are affected at one point or another, 2 systems(Core i7 and AMD Bulldozer 8 core) and 2 kernels (12.01 running 3.2.0-29-generic #46-Ubuntu SMP and 12.10 running 3.5.0-11-generic #11-Ubuntu SMP) and I have also tried a new PSU in case that was the cause,
I have experienced intermittent errors using parted (when writing to
disk) and both ext4 and btrfs show data errors - btrfs found over 10K
errors (and corrected them) during a scrub.
I have run the smart quick tests and the disks report the are all
good.
Here is the output from one of them:
smartctl 5.43 2012-06-30 r3573 [x86_64-linux-3.5.0-11-generic] (local build)
Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net
=== START OF INFORMATION SECTION ===
Model Family: Seagate Barracuda (SATA 3Gb/s, 4K Sectors)
Device Model: ST3000DM001-1CH166
Serial Number: S1F0MM27
LU WWN Device Id: 5 000c50 051759d96
Firmware Version: CC43
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Mon Aug 27 20:33:49 2012 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 575) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 333) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x3085) SCT Status supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 115 100 006 Pre-fail Always - 95707744
3 Spin_Up_Time 0x0003 091 091 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 60
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 100 253 030 Pre-fail Always - 4294983044
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 9
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 61
183 Runtime_Bad_Block 0x0032 095 095 000 Old_age Always - 5
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 072 056 045 Old_age Always - 28 (Min/Max 26/28)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 51
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 65
194 Temperature_Celsius 0x0022 028 044 000 Old_age Always - 28 (0 22 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 163 000 Old_age Always - 69
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 79070347919370
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 232499601
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 93817799
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 6 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
====================================================================
I can get the disks to fail almost immediately by doing a mkfs.btrfs
across the full set - at some point one or two of them flood the
syslog with errors.
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