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[Bug 1050855] Re: External USB keyboard stops working when d-i starts on mac mini

 

Parameswaran Sivatharman, as per http://support.apple.com/kb/HT1237 an update is available for your BIOS (MM51.0077.B10). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Description changed:

  Quantal server 20120914 and Precise server 20120913.1 on  mac mini.
  
  The keystrokes of the usb keyboard at the language selection menu of the
  quantal-server-amd64+mac installation are not recognised. Pressing the
  enter key does not enable the installation to progress and the
  installation is stuck at the language selection menu.
  
- The behaviour is very similar to 1017879( fix released), but this time with mac mini on precise and quantal.
- --- 
+ The behaviour is very similar to 1017879( fix released), but this time
+ with mac mini on precise and quantal.
+ 
+ For desktop installations the keyboard is not recognised *only* during
+ the human-keyboard screen. Because pressing the space bar during that
+ menu does not bring the text only installation window, instead it
+ progress to the screen (screen shot attached desk_inst.jpg). where we
+ could either 'Install Ubuntu' or 'Try Ubuntu' using mouse. I could
+ continue the installation using mouse and thereafter the installation
+ starts in the graphical mode i was able to use the keyboard to enter the
+ values such as selecting the regions, username passwords etc. Keyboard
+ worked after the installation as well.
+ 
+ ---
  AcpiTables: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 127: Error executing /usr/share/apport/dump_acpi_tables.py: Permission denied
  ApportVersion: 2.5.1-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  ubuntu2    1885 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu2    1885 F.... pulseaudio
  DistroRelease: Ubuntu 12.10
  HibernationDevice: RESUME=UUID=e62441a3-3cab-4c4d-b104-51d6c90a7d63
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64+mac (20120914)
  IwConfig:
-  eth0      no wireless extensions.
-  
-  lo        no wireless extensions.
+  eth0      no wireless extensions.
+ 
+  lo        no wireless extensions.
  MachineType: Apple Inc. Macmini5,1
  Package: linux (not installed)
  ProcEnviron:
-  LANGUAGE=en_GB:en
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_GB:en
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-14-generic root=UUID=856e20b0-c2e5-4497-be1e-bad633ced47d ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-14.17-generic 3.5.3
  RelatedPackageVersions:
-  linux-restricted-modules-3.5.0-14-generic N/A
-  linux-backports-modules-3.5.0-14-generic  N/A
-  linux-firmware                            1.91
+  linux-restricted-modules-3.5.0-14-generic N/A
+  linux-backports-modules-3.5.0-14-generic  N/A
+  linux-firmware                            1.91
  RfKill:
-  0: hci0: Bluetooth
-  	Soft blocked: no
-  	Hard blocked: no
+  0: hci0: Bluetooth
+   Soft blocked: no
+   Hard blocked: no
  Tags:  quantal running-unity
  Uname: Linux 3.5.0-14-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  WifiSyslog:
-  
+ 
  dmi.bios.date: 10/20/2011
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MM51.88Z.0077.B0F.1110201309
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-8ED6AF5B48C039E1
  dmi.board.vendor: Apple Inc.
  dmi.board.version: Macmini5,1
  dmi.chassis.type: 16
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-8ED6AF5B48C039E1
  dmi.modalias: dmi:bvnAppleInc.:bvrMM51.88Z.0077.B0F.1110201309:bd10/20/2011:svnAppleInc.:pnMacmini5,1:pvr1.0:rvnAppleInc.:rnMac-8ED6AF5B48C039E1:rvrMacmini5,1:cvnAppleInc.:ct16:cvrMac-8ED6AF5B48C039E1:
  dmi.product.name: Macmini5,1
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1050855

Title:
  External USB keyboard stops working when d-i starts on mac mini

Status in “linux” package in Ubuntu:
  Incomplete
Status in “syslinux” package in Ubuntu:
  Confirmed

Bug description:
  Quantal server 20120914 and Precise server 20120913.1 on  mac mini.

  The keystrokes of the usb keyboard at the language selection menu of
  the quantal-server-amd64+mac installation are not recognised. Pressing
  the enter key does not enable the installation to progress and the
  installation is stuck at the language selection menu.

  The behaviour is very similar to 1017879( fix released), but this time
  with mac mini on precise and quantal.

  For desktop installations the keyboard is not recognised *only* during
  the human-keyboard screen. Because pressing the space bar during that
  menu does not bring the text only installation window, instead it
  progress to the screen (screen shot attached desk_inst.jpg). where we
  could either 'Install Ubuntu' or 'Try Ubuntu' using mouse. I could
  continue the installation using mouse and thereafter the installation
  starts in the graphical mode i was able to use the keyboard to enter
  the values such as selecting the regions, username passwords etc.
  Keyboard worked after the installation as well.

  ---
  AcpiTables: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 127: Error executing /usr/share/apport/dump_acpi_tables.py: Permission denied
  ApportVersion: 2.5.1-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu2    1885 F.... pulseaudio
  DistroRelease: Ubuntu 12.10
  HibernationDevice: RESUME=UUID=e62441a3-3cab-4c4d-b104-51d6c90a7d63
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64+mac (20120914)
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: Apple Inc. Macmini5,1
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-14-generic root=UUID=856e20b0-c2e5-4497-be1e-bad633ced47d ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-14.17-generic 3.5.3
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-14-generic N/A
   linux-backports-modules-3.5.0-14-generic  N/A
   linux-firmware                            1.91
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  Tags:  quantal running-unity
  Uname: Linux 3.5.0-14-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  WifiSyslog:

  dmi.bios.date: 10/20/2011
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MM51.88Z.0077.B0F.1110201309
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-8ED6AF5B48C039E1
  dmi.board.vendor: Apple Inc.
  dmi.board.version: Macmini5,1
  dmi.chassis.type: 16
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-8ED6AF5B48C039E1
  dmi.modalias: dmi:bvnAppleInc.:bvrMM51.88Z.0077.B0F.1110201309:bd10/20/2011:svnAppleInc.:pnMacmini5,1:pvr1.0:rvnAppleInc.:rnMac-8ED6AF5B48C039E1:rvrMacmini5,1:cvnAppleInc.:ct16:cvrMac-8ED6AF5B48C039E1:
  dmi.product.name: Macmini5,1
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.

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