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[Bug 1264654] Re: 046d:082d [Asus P8Z68-V PRO] No sound from Logitech HD Pro Webcam C920

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Lastique, could you please confirm this issue exists with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
please just make a comment to this.

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Summary changed:

- No sound from Logitech HD Pro Webcam C920
+ 046d:082d [Asus P8Z68-V PRO] No sound from Logitech HD Pro Webcam C920

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1264654

Title:
  046d:082d [Asus P8Z68-V PRO] No sound from Logitech HD Pro Webcam C920

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I'm trying to use Logitech HD Pro Webcam C920 on Ubuntu 13.10, but not
  getting any sound from it. The camera is detected properly and
  displayed in Pulseaudio volume control, it's not muted but the audio
  level bar always stays at 0. I can see video from it in Skype or
  WebRTC apps in Chrome, but no audio. I can see no errors in dmesg or
  other logs.

  Kernel version: Ubuntu 3.11.0-14.21-generic 3.11.7
  pulseaudio version: 1:4.0-0ubuntu6
  --- 
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lastique   2393 F.... pulseaudio
   /dev/snd/controlC1:  lastique   2393 F.... pulseaudio
   /dev/snd/pcmC1D0p:   lastique   2393 F...m pulseaudio
   /dev/snd/controlC2:  lastique   2393 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2012-12-29 (363 days ago)
  InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
   
   virbr0    no wireless extensions.
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=9e81b2ba-5525-4d9d-b45c-48093a115d64 ro quiet splash nomodeset
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-14-generic N/A
   linux-backports-modules-3.11.0-14-generic  N/A
   linux-firmware                             1.116
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  Tags:  saucy
  Uname: Linux 3.11.0-14-generic x86_64
  UpgradeStatus: Upgraded to saucy on 2013-10-17 (71 days ago)
  UserGroups: adm cdrom dip fuse libvirtd lpadmin plugdev sambashare sudo
  dmi.bios.date: 11/09/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3603
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V PRO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3603:bd11/09/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  --- 
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lastique   2393 F.... pulseaudio
   /dev/snd/controlC1:  lastique   2393 F.... pulseaudio
   /dev/snd/pcmC1D0p:   lastique   2393 F...m pulseaudio
   /dev/snd/controlC2:  lastique   2393 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2012-12-29 (363 days ago)
  InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
   
   virbr0    no wireless extensions.
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=9e81b2ba-5525-4d9d-b45c-48093a115d64 ro quiet splash nomodeset
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-14-generic N/A
   linux-backports-modules-3.11.0-14-generic  N/A
   linux-firmware                             1.116
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  Tags:  saucy
  Uname: Linux 3.11.0-14-generic x86_64
  UpgradeStatus: Upgraded to saucy on 2013-10-17 (71 days ago)
  UserGroups: adm cdrom dip fuse libvirtd lpadmin plugdev sambashare sudo
  dmi.bios.date: 11/09/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3603
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V PRO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3603:bd11/09/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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