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Message #37974
[Bug 1265714] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1265714
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1265714
Title:
Wacom Bamboo Pad is not communicating with system
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I've bought Wacom Bamboo Pad "wireless".
lsusb found it but thats all. Tablet not working with last Ubuntu LTS, Saucy and Trusty alpha too.
This is lsusb:
Bus 002 Device 006: ID 056a:0319 Wacom Co., Ltd
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x056a Wacom Co., Ltd
idProduct 0x0319
bcdDevice 1.02
iManufacturer 1
iProduct 2
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 109
bNumInterfaces 4
bConfigurationValue 1
iConfiguration 0
bmAttributes 0x80
(Bus Powered)
MaxPower 98mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0 No Subclass
bInterfaceProtocol 0 None
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.10
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 99
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0010 1x 16 bytes
bInterval 4
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0 No Subclass
bInterfaceProtocol 0 None
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.10
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 129
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0009 1x 9 bytes
bInterval 2
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 2
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0 No Subclass
bInterfaceProtocol 0 None
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.10
bCountryCode 33 US
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 43
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0009 1x 9 bytes
bInterval 8
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 3
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0 No Subclass
bInterfaceProtocol 0 None
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.10
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 53
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x84 EP 4 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0020 1x 32 bytes
bInterval 4
------------------------------------------------------------------------------------
And this is X input
psenik@psenik-K50IN:~$ xsetwacom -v --list devices
... Display is '(null)'.
... 'list' requested.
... Found device 'Virtual core XTEST pointer' (4).
... Found device 'Virtual core XTEST keyboard' (5).
... Found device 'Power Button' (6).
... Found device 'Video Bus' (7).
... Found device 'Power Button' (8).
... Found device 'Sleep Button' (9).
... Found device 'CNF7129' (10).
... Found device 'Asus Laptop extra buttons' (11).
... Found device 'AT Translated Set 2 keyboard' (12).
... Found device 'ETPS/2 Elantech Touchpad' (13).
---------------------------------------------------------------------
there is not Wacom absolutely, why?
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