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[Bug 1265714] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1265714

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1265714

Title:
  Wacom Bamboo Pad is not communicating with system

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I've bought Wacom Bamboo Pad "wireless".
  lsusb found it but thats all. Tablet not working with last Ubuntu LTS, Saucy and Trusty alpha too.
  This is lsusb:
  Bus 002 Device 006: ID 056a:0319 Wacom Co., Ltd 
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength                18
    bDescriptorType         1
    bcdUSB               2.00
    bDeviceClass            0 (Defined at Interface level)
    bDeviceSubClass         0 
    bDeviceProtocol         0 
    bMaxPacketSize0        64
    idVendor           0x056a Wacom Co., Ltd
    idProduct          0x0319 
    bcdDevice            1.02
    iManufacturer           1 
    iProduct                2 
    iSerial                 0 
    bNumConfigurations      1
    Configuration Descriptor:
      bLength                 9
      bDescriptorType         2
      wTotalLength          109
      bNumInterfaces          4
      bConfigurationValue     1
      iConfiguration          0 
      bmAttributes         0x80
        (Bus Powered)
      MaxPower               98mA
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        0
        bAlternateSetting       0
        bNumEndpoints           1
        bInterfaceClass         3 Human Interface Device
        bInterfaceSubClass      0 No Subclass
        bInterfaceProtocol      0 None
        iInterface              0 
          HID Device Descriptor:
            bLength                 9
            bDescriptorType        33
            bcdHID               1.10
            bCountryCode            0 Not supported
            bNumDescriptors         1
            bDescriptorType        34 Report
            wDescriptorLength      99
           Report Descriptors: 
             ** UNAVAILABLE **
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x81  EP 1 IN
          bmAttributes            3
            Transfer Type            Interrupt
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0010  1x 16 bytes
          bInterval               4
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        1
        bAlternateSetting       0
        bNumEndpoints           1
        bInterfaceClass         3 Human Interface Device
        bInterfaceSubClass      0 No Subclass
        bInterfaceProtocol      0 None
        iInterface              0 
          HID Device Descriptor:
            bLength                 9
            bDescriptorType        33
            bcdHID               1.10
            bCountryCode            0 Not supported
            bNumDescriptors         1
            bDescriptorType        34 Report
            wDescriptorLength     129
           Report Descriptors: 
             ** UNAVAILABLE **
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x82  EP 2 IN
          bmAttributes            3
            Transfer Type            Interrupt
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0009  1x 9 bytes
          bInterval               2
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        2
        bAlternateSetting       0
        bNumEndpoints           1
        bInterfaceClass         3 Human Interface Device
        bInterfaceSubClass      0 No Subclass
        bInterfaceProtocol      0 None
        iInterface              0 
          HID Device Descriptor:
            bLength                 9
            bDescriptorType        33
            bcdHID               1.10
            bCountryCode           33 US
            bNumDescriptors         1
            bDescriptorType        34 Report
            wDescriptorLength      43
           Report Descriptors: 
             ** UNAVAILABLE **
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x83  EP 3 IN
          bmAttributes            3
            Transfer Type            Interrupt
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0009  1x 9 bytes
          bInterval               8
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        3
        bAlternateSetting       0
        bNumEndpoints           1
        bInterfaceClass         3 Human Interface Device
        bInterfaceSubClass      0 No Subclass
        bInterfaceProtocol      0 None
        iInterface              0 
          HID Device Descriptor:
            bLength                 9
            bDescriptorType        33
            bcdHID               1.10
            bCountryCode            0 Not supported
            bNumDescriptors         1
            bDescriptorType        34 Report
            wDescriptorLength      53
           Report Descriptors: 
             ** UNAVAILABLE **
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x84  EP 4 IN
          bmAttributes            3
            Transfer Type            Interrupt
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0020  1x 32 bytes
          bInterval               4
  ------------------------------------------------------------------------------------

  And this is X input
  psenik@psenik-K50IN:~$ xsetwacom -v --list devices
  ... Display is '(null)'.
  ... 'list' requested.
  ... Found device 'Virtual core XTEST pointer' (4).
  ... Found device 'Virtual core XTEST keyboard' (5).
  ... Found device 'Power Button' (6).
  ... Found device 'Video Bus' (7).
  ... Found device 'Power Button' (8).
  ... Found device 'Sleep Button' (9).
  ... Found device 'CNF7129' (10).
  ... Found device 'Asus Laptop extra buttons' (11).
  ... Found device 'AT Translated Set 2 keyboard' (12).
  ... Found device 'ETPS/2 Elantech Touchpad' (13).
  ---------------------------------------------------------------------
  there is not Wacom absolutely, why?

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References