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[Bug 1175504] Re: [HP Compaq nx6325 Notebook PC] suspend/resume failure

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Fri, 03 Jan 2014 22:01:36 -0000
Reply-to: Bug 1175504 <1175504@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Description changed:

  Last tested with kernel 3.13-rc6.
  
  Laptop fails to suspend to RAM after being waken up from such a suspend
  (always hangs during second suspend).
  
  To reproduce on my laptop HP Compaq nx6325 EY349EA#AKD:
  1. Suspend to RAM.
  2. Wake up from suspend.
  3. Suspend to RAM again.
  4. During this suspend computer hangs - monitor is blank, power light is on, processor becomes very hot so the cooler is on full speed. At this point I have to hard reset it.
  
  Upstream mailing list post: http://article.gmane.org/gmane.linux.power-
  management.general/41715
+ 
+ WORKAROUND: Hibernate.
  
  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-19-generic 3.8.0-19.29
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  Uname: Linux 3.8.0-19-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dotnokato   1756 F.... pulseaudio
  Date: Thu May  2 10:11:29 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=ce4acd9b-ecba-4931-baa2-0c2d6409dbf6
  InstallationDate: Installed on 2012-10-06 (207 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Beta amd64 (20120926)
  InterpreterPath: /usr/bin/python3.3
  Lsusb:
   Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor
   Bus 003 Device 003: ID 04b4:0033 Cypress Semiconductor Corp. Mouse
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Hewlett-Packard HP Compaq nx6325 (EY349EA#AKD)
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=4f0c1391-e243-4e37-aaab-52625df3e3bd ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  Title: [Hewlett-Packard HP Compaq nx6325 (EY349EA#AKD)] suspend/resume failure
  UpgradeStatus: Upgraded to raring on 2013-03-09 (53 days ago)
  UserGroups:
  
  dmi.bios.date: 05/08/2007
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68TT2 Ver. F.07
  dmi.board.name: 30B0
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 40.15
  dmi.chassis.asset.tag: CNU7110B09
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68TT2Ver.F.07:bd05/08/2007:svnHewlett-Packard:pnHPCompaqnx6325(EY349EA#AKD):pvrF.07:rvnHewlett-Packard:rn30B0:rvrKBCVersion40.15:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq nx6325 (EY349EA#AKD)
  dmi.product.version: F.07
  dmi.sys.vendor: Hewlett-Packard

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

** Changed in: linux (Ubuntu)
       Status: Incomplete => Triaged

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https://bugs.launchpad.net/bugs/1175504

Title:
  [HP Compaq nx6325 Notebook PC] suspend/resume failure

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  Last tested with kernel 3.13-rc6.

  Laptop fails to suspend to RAM after being waken up from such a
  suspend (always hangs during second suspend).

  To reproduce on my laptop HP Compaq nx6325 EY349EA#AKD:
  1. Suspend to RAM.
  2. Wake up from suspend.
  3. Suspend to RAM again.
  4. During this suspend computer hangs - monitor is blank, power light is on, processor becomes very hot so the cooler is on full speed. At this point I have to hard reset it.

  Upstream mailing list post: http://article.gmane.org/gmane.linux
  .power-management.general/41715

  WORKAROUND: Hibernate.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-19-generic 3.8.0-19.29
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  Uname: Linux 3.8.0-19-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dotnokato   1756 F.... pulseaudio
  Date: Thu May  2 10:11:29 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=ce4acd9b-ecba-4931-baa2-0c2d6409dbf6
  InstallationDate: Installed on 2012-10-06 (207 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Beta amd64 (20120926)
  InterpreterPath: /usr/bin/python3.3
  Lsusb:
   Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor
   Bus 003 Device 003: ID 04b4:0033 Cypress Semiconductor Corp. Mouse
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Hewlett-Packard HP Compaq nx6325 (EY349EA#AKD)
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=4f0c1391-e243-4e37-aaab-52625df3e3bd ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  Title: [Hewlett-Packard HP Compaq nx6325 (EY349EA#AKD)] suspend/resume failure
  UpgradeStatus: Upgraded to raring on 2013-03-09 (53 days ago)
  UserGroups:

  dmi.bios.date: 05/08/2007
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68TT2 Ver. F.07
  dmi.board.name: 30B0
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 40.15
  dmi.chassis.asset.tag: CNU7110B09
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68TT2Ver.F.07:bd05/08/2007:svnHewlett-Packard:pnHPCompaqnx6325(EY349EA#AKD):pvrF.07:rvnHewlett-Packard:rn30B0:rvrKBCVersion40.15:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq nx6325 (EY349EA#AKD)
  dmi.product.version: F.07
  dmi.sys.vendor: Hewlett-Packard

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