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[Bug 1080223] Re: Having sudden shutdown issues

 

dp, this bug was reported a while ago and there hasn't been any activity
in it recently. We were wondering if this is still an issue? If so,
could you please test for this with the latest development release of
Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-
live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: bios-outdated-1.07

** Tags added: kernel-therm

** Summary changed:

- Having sudden shutdown issues
+ 1002:9553 [Acer Aspire 7535] Having sudden shutdown issues

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1080223

Title:
  1002:9553 [Acer Aspire 7535] Having sudden shutdown issues

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  My computer, without warning, is shutting down in the middle of
  operations. After a hard restart, it will work fine for a while and
  then do the same thing. I think it might be a power management issue,
  as my laptop is prone to overheating, but I figure that it's worth
  reporting.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: xorg 1:7.7+1ubuntu4
  ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
  Uname: Linux 3.5.0-18-generic i686
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  Date: Sat Nov 17 19:32:11 2012
  DistUpgraded: Fresh install
  DistroCodename: quantal
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices [AMD] nee ATI RS780M/RS780MN [Mobility Radeon HD 3200 Graphics] [1002:9612] (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0236]
   Advanced Micro Devices [AMD] nee ATI RV710 [Mobility Radeon HD 4500/5100 Series] [1002:9553] (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0237]
  InstallationDate: Installed on 2012-11-13 (4 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
  MachineType: Acer Aspire 7535
  MarkForUpload: True
  ProcEnviron:
   TERM=unknown
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-18-generic root=UUID=9e828ced-f521-434d-aa6e-2750dec81112 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/20/2009
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.04
  dmi.board.name: JM70PU
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.04:bd04/20/2009:svnAcer:pnAspire7535:pvr0100:rvnAcer:rnJM70PU:rvrRev:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Aspire 7535
  dmi.product.version: 0100
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.8.4+bzr3407-0ubuntu1
  version.libdrm2: libdrm2 2.4.39-0ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.0-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.0-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3

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