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[Bug 1266063] Re: package linux-image-3.11.0-15-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

 

** Tags removed: need-duplicate-check

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Title:
  package linux-image-3.11.0-15-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in “linux” package in Ubuntu:
  New

Bug description:
  Ran the program updater. It found some packages in base. I expanded
  the selection. Clicked install and it crashed.

  ProblemType: Package
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-15-generic (not installed)
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic i686
  NonfreeKernelModules: wl
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  elisa      1505 F.... pulseaudio
  Date: Sat Jan  4 18:10:01 2014
  DuplicateSignature: package:linux-image-3.11.0-15-generic:(not installed):subprocess new pre-installation script returned error exit status 128
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  HibernationDevice: RESUME=UUID=f03a25b6-68b5-41a1-b9ce-fd1596188123
  InstallationDate: Installed on 2013-12-27 (8 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  MachineType: Hewlett-Packard HP Mini 210-1000
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=04281f46-ca0f-4304-9a26-4b0d98b9cc3a ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.00-19ubuntu2.1
  SourcePackage: linux
  Title: package linux-image-3.11.0-15-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/30/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.04
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 3660
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 48.10
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.04:bd12/30/2009:svnHewlett-Packard:pnHPMini210-1000:pvr04A2100000202200000300000:rvnHewlett-Packard:rn3660:rvr48.10:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP Mini 210-1000
  dmi.product.version: 04A2100000202200000300000
  dmi.sys.vendor: Hewlett-Packard

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References