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[Bug 1098713] Re: no sound

 

Gilles Carpentier, this bug was reported a while ago and there hasn't
been any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: bios-outdated-9930

** Summary changed:

- no sound
+ [Gateway MD7811U] no sound

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1098713

Title:
  [Gateway MD7811U] no sound

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I installed ubuntu 12.1 and everything worked well for a while, but recently the sound has disapeared.  I read and tried many suggested solutions but nothing solved the problem: I'm still without sound.  Can you help ?
  Thank you
  Gilles Carpentier

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: xorg 1:7.7+1ubuntu4
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  Uname: Linux 3.5.0-21-generic i686
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.6.1-0ubuntu9
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  Date: Fri Jan 11 15:20:43 2013
  DistUpgraded: Fresh install
  DistroCodename: quantal
  DistroVariant: ubuntu
  GraphicsCard:
   Advanced Micro Devices [AMD] nee ATI RV635 [Mobility Radeon HD 3650] [1002:9591] (prog-if 00 [VGA controller])
     Subsystem: Gateway 2000 Device [107b:0704]
  InstallationDate: Installed on 2013-01-03 (7 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
  MachineType: Gateway MD7811U
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=fr_CA:fr
   TERM=unknown
   PATH=(custom, no user)
   LANG=fr_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-21-generic root=UUID=7b830392-5dc3-4810-810c-dd91f5c077b6 ro splash quiet
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/10/2009
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 99.10
  dmi.board.vendor: Gateway
  dmi.board.version: 99.10
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 8
  dmi.chassis.vendor: Gateway
  dmi.chassis.version: Rev.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr99.10:bd03/10/2009:svnGateway:pnMD7811U:pvrRev1:rvnGateway:rn:rvr99.10:cvnGateway:ct8:cvrRev.1:
  dmi.product.name: MD7811U
  dmi.product.version: Rev 1
  dmi.sys.vendor: Gateway
  version.compiz: compiz 1:0.9.8.6-0ubuntu1
  version.libdrm2: libdrm2 2.4.39-0ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.0-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.0-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3

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