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[Bug 1264472] Re: 05ac:12a9 [Medion E7218] Can't pair iPad / iOS7 with Ubuntu via USB

 

Stephen Kun, thank you for providing the requested information. Could
you please test the latest libimobiledevice from upstream and advise if
this is still reproducible via http://www.libimobiledevice.org/ ?

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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Title:
  05ac:12a9 [Medion E7218] Can't pair iPad / iOS7 with Ubuntu via USB

Status in “libimobiledevice” package in Ubuntu:
  Confirmed
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Here, I am trying to connect my ipad 2 running iOS 7.0.4 to a laptop running Ubuntu 12.04 via usb. After connecting the two devices via USB, Ubuntu displays the following message in a popup:
      The device 'Stephens iPad' is locked. Enter the passcode on the device and click 'Try again'.
  A second later on the ipad a modal popup appears saying something like the following in English:
      Trust this computer?
      Trust / Don't trust

  After clicking 'Trust', a popup appears on Ubuntu:
      Unable to mount Stephens iPad
      DBus error org.freedesktop.DBus.Error.NoReply: Message did not receive a reply (timeout by message bus)

  On the ipad, the modal popup reappears. Clicking 'Trust' again gives the same result as before. Via dmesg, the following entries can be seen:
      [  282.768166] usb 1-1.2: new high-speed USB device number 4 using ehci_hcd
      [  289.694066] usb 1-1.2: USB disconnect, device number 4
      [  289.957594] usb 1-1.2: new high-speed USB device number 5 using ehci_hcd
      [  293.528294] usb 1-1.2: USB disconnect, device number 5
      [  293.727877] usb 1-1.2: new high-speed USB device number 6 using ehci_hcd
      [  342.606892] usb 1-1.2: USB disconnect, device number 6

  Also occurs in Trusty 2014-01-02:
  ***    Unable to mount iPad. Unhandled Lockdown error (-12)

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-57-generic 3.2.0-57.87
  ProcVersionSignature: Ubuntu 3.2.0-57.87-generic 3.2.52
  Uname: Linux 3.2.0-57-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  stkn       2039 F.... pulseaudio
  CRDA:
   country DE:
    (2400 - 2483 @ 40), (N/A, 20)
    (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
    (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
    (5470 - 5725 @ 40), (N/A, 26), DFS
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf7f00000 irq 49'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:10ec0269,17c010e8,00100100 HDA:80862805,80860101,00100000'
     Controls      : 29
     Simple ctrls  : 13
  Date: Fri Dec 27 10:09:43 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=221507c4-dcf9-491f-9a91-a67e0bb44c00
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: MEDION E7218
  MarkForUpload: True
  ProcEnviron:
   SHELL=/bin/bash
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-57-generic root=UUID=78b87c2f-a47c-4216-8b83-554c5fdcc1d1 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-57-generic N/A
   linux-backports-modules-3.2.0-57-generic  N/A
   linux-firmware                            1.79.9
  SourcePackage: linux
  StagingDrivers: rts5139 mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/26/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0.30
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: E7218
  dmi.board.vendor: MEDION
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: MEDION
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0.30:bd04/26/2011:svnMEDION:pnE7218:pvrTobefilledbyO.E.M.:rvnMEDION:rnE7218:rvrTobefilledbyO.E.M.:cvnMEDION:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: E7218
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: MEDION

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