kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Aurosutru, thank you for updating your BIOS. Could you please confirm
this issue exists with the latest development release of Ubuntu? ISO
images are available from http://cdimage.ubuntu.com/daily-live/current/
. If the issue remains, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux REPLACE-WITH-BUG-NUMBER

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: bios-outdated-407
** Tags added: latest-bios-407

** Tags added: needs-upstream-testing regression-release

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

-- 
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https://bugs.launchpad.net/bugs/1264270

Title:
  Regular black screens since automatic kernel upgrade

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Since upgrading the kernel along with other automatic software updates
  (about 200MB download) the video of this system regularly blanks after
  a few minutes of operation or shows a black screen with white text
  having machine gibberish that looks like a log file with seconds at
  the left edge. Resetting the display screen to never turn off
  automatically doesn't help.  Unplugging the laptop's monitor and
  plugging it in again will usually restore normal functioning, but only
  for a while.

  This sort of problem occurred the previous two times automatic kernel
  upgrades were installed and was fixed by a display manager update that
  followed about  a week later, at least in one case.  Maybe three times
  is a charm and the underlying problem will now be solved.

  Thanks.

  I'm filing another bug regarding a crash that occurred during one of
  the video hang-ups when monitor unplugging didn't help.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: xorg 1:7.7+1ubuntu4
  ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12
  Uname: Linux 3.8.0-34-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Thu Dec 26 15:30:39 2013
  DistUpgraded: Fresh install
  DistroCodename: raring
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:2102]
  InstallationDate: Installed on 2013-06-17 (191 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. K55A
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_IN
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=440d36e9-d062-454d-bbc6-f718f29b97ad ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/20/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: K55A.404
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K55A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.404:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: K55A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.43-0ubuntu1.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.7-1ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.7-1ubuntu2
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4.3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
  xserver.bootTime: Thu Dec 26 15:10:03 2013
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.13.3-0ubuntu6.2
  xserver.video_driver: intel

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