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[Bug 1247424] Re: [Toshiba Satellite L775D, RadeonHD 6520G] Dual Monitor, Suspend/Resume Issues

 

Robert, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please confirm this issue exists with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux REPLACE-WITH-BUG-NUMBER

If reproducible, could you please provide the information following
https://wiki.ubuntu.com/DebuggingKernelSuspend ?

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.3.13-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-1.50

** Description changed:

  If I use your driver or AMDs' driver, if I suspend or restart my laptop
- I will not have the use of my keyboard when it comes back on. Also, the
- laptop tends to freeze up when restarting with dual monitors at times
- when I'm attepting to restart to see if my keyboard will come back on.
- 
- Another thing is that I can't log into AMD catalyst control admin a
- small terminal like window pops open for me to put in my pass word.
- After I do nothing happens. I did find a comment on your website though
- where a guy used this command 'sudo amdcccle' and that's how i'm able to
- get in there and set up my monitors. But I guess for now I'll have to
- unplu and plug my second monitor back it when I realy need it instead of
- having there all the time until you guys get the bugs worked out.
+ I will not have the use of my keyboard when it comes back on.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: xorg 1:7.7+1ubuntu6
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:
  
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Sat Nov  2 11:12:29 2013
  DistUpgraded: 2013-10-31 19:22:33,124 DEBUG enabling apt cron job
  DistroCodename: saucy
  DistroVariant: ubuntu
  DkmsStatus: fglrx-updates, 13.101, 3.11.0-13-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6520G] [1002:9647] (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:fc62]
  InstallationDate: Installed on 2013-10-31 (2 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MachineType: TOSHIBA Satellite L775D
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=bc1cd389-03e1-4ebd-9537-7485f9bcd479 ro drm.debug=0xe plymouth:debug
  SourcePackage: xorg
  UpgradeStatus: Upgraded to saucy on 2013-11-01 (1 days ago)
  dmi.bios.date: 10/18/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.50
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: TKBSS
  dmi.board.vendor: PEGATRON CORPORATION
  dmi.board.version: 1.50
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.50:bd10/18/2011:svnTOSHIBA:pnSatelliteL775D:pvrPSK40U-02300R:rvnPEGATRONCORPORATION:rnTKBSS:rvr1.50:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: Satellite L775D
  dmi.product.version: PSK40U-02300R
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.46-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
  xserver.bootTime: Sat Nov  2 11:08:13 2013
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
  
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.14.3-3ubuntu2
  xserver.video_driver: fglrx

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Tags added: bot-stop-nagging needs-suspend-logs needs-upstream-
testing regression-potential resume suspend

-- 
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https://bugs.launchpad.net/bugs/1247424

Title:
  [Toshiba Satellite L775D, RadeonHD 6520G] Dual Monitor, Suspend/Resume
  Issues

Status in “linux” package in Ubuntu:
  New

Bug description:
  If I use your driver or AMDs' driver, if I suspend or restart my
  laptop I will not have the use of my keyboard when it comes back on.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: xorg 1:7.7+1ubuntu6
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:

  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Sat Nov  2 11:12:29 2013
  DistUpgraded: 2013-10-31 19:22:33,124 DEBUG enabling apt cron job
  DistroCodename: saucy
  DistroVariant: ubuntu
  DkmsStatus: fglrx-updates, 13.101, 3.11.0-13-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6520G] [1002:9647] (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:fc62]
  InstallationDate: Installed on 2013-10-31 (2 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MachineType: TOSHIBA Satellite L775D
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=bc1cd389-03e1-4ebd-9537-7485f9bcd479 ro drm.debug=0xe plymouth:debug
  SourcePackage: xorg
  UpgradeStatus: Upgraded to saucy on 2013-11-01 (1 days ago)
  dmi.bios.date: 10/18/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.50
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: TKBSS
  dmi.board.vendor: PEGATRON CORPORATION
  dmi.board.version: 1.50
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.50:bd10/18/2011:svnTOSHIBA:pnSatelliteL775D:pvrPSK40U-02300R:rvnPEGATRONCORPORATION:rnTKBSS:rvr1.50:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: Satellite L775D
  dmi.product.version: PSK40U-02300R
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.46-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
  xserver.bootTime: Sat Nov  2 11:08:13 2013
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.14.3-3ubuntu2
  xserver.video_driver: fglrx

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