kernel-packages team mailing list archive

[Anders Ekberg <1266063@xxxxxxxxxxxxxxxxxx>]

The system seemed to be OK after a (logout and when that didn¹t work a)
restart and a 
sudo apt-get install -f

So if that is the criterion you can close the bug.

What I don¹t really like though is that if my parents (who run Ubuntu
installed by me) experienced this they would be lost:
Not only did a fairly cryptical error message pop-up, the updater window
was messed up leaving only the title bar, which was not possible to close.
I guess they would have restarted, and that would be OK bar that they get
an error every time the system tried to update, which (apart from getting
them generally irritated) would eventually leave them with an unsecured
(and potentially unstable) system.
My thought is: If this types of errors happen (which is not really
uncommon) would it not be possible that the updater triggers the commands
you point to? My point is that at the cost of one longer update times you
probably solve some 90% of the cases. Just my 2 cents...

All the best, and thanks for a *very* good QA and support (I hope my
comment did not give the impression that I am in any way disappointed)!
Anders


-----Original Message-----
From: Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>
Reply-To: Bug 1266063 <1266063@xxxxxxxxxxxxxxxxxx>
Date: måndag 6 januari 2014 18:11
To: Anders Ekberg <henry.ekberg@xxxxxxxxx>
Subject: [Bug 1266063] Re: package linux-image-3.11.0-15-generic (not
installed) failed to install/upgrade: subprocess new pre-installation
script returned error exit status 128

>You may need to run the following:
>
>sudo apt-get install -f
>sudo apt-get clean
>sudo apt-get update
>
>Then re-install the package.
>
>If that does not resolve your issue, please mark the bug as "Confirmed"
>
>** Changed in: linux (Ubuntu)
>   Importance: Undecided => Low
>
>** Changed in: linux (Ubuntu)
>       Status: Confirmed => Incomplete
>
>-- 
>You received this bug notification because you are subscribed to the bug
>report.
>https://bugs.launchpad.net/bugs/1266063
>
>Title:
>  package linux-image-3.11.0-15-generic (not installed) failed to
>  install/upgrade: subprocess new pre-installation script returned error
>  exit status 128
>
>Status in ³linux² package in Ubuntu:
>  Incomplete
>
>Bug description:
>  Ran the program updater. It found some packages in base. I expanded
>  the selection. Clicked install and it crashed.
>
>  ProblemType: Package
>  DistroRelease: Ubuntu 13.10
>  Package: linux-image-3.11.0-15-generic (not installed)
>  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
>  Uname: Linux 3.11.0-14-generic i686
>  NonfreeKernelModules: wl
>  ApportVersion: 2.12.5-0ubuntu2.2
>  Architecture: i386
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC0:  elisa      1505 F.... pulseaudio
>  Date: Sat Jan  4 18:10:01 2014
>  DuplicateSignature: package:linux-image-3.11.0-15-generic:(not
>installed):subprocess new pre-installation script returned error exit
>status 128
>  ErrorMessage: subprocess new pre-installation script returned error
>exit status 128
>  HibernationDevice: RESUME=UUID=f03a25b6-68b5-41a1-b9ce-fd1596188123
>  InstallationDate: Installed on 2013-12-27 (8 days ago)
>  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386
>(20131016.1)
>  MachineType: Hewlett-Packard HP Mini 210-1000
>  MarkForUpload: True
>  ProcFB: 0 inteldrmfb
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic
>root=UUID=04281f46-ca0f-4304-9a26-4b0d98b9cc3a ro quiet splash
>vt.handoff=7
>  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
>PulseAudio daemon running, or not running as session daemon.
>  RelatedPackageVersions: grub-pc 2.00-19ubuntu2.1
>  SourcePackage: linux
>  Title: package linux-image-3.11.0-15-generic (not installed) failed to
>install/upgrade: subprocess new pre-installation script returned error
>exit status 128
>  UpgradeStatus: No upgrade log present (probably fresh install)
>  dmi.bios.date: 12/30/2009
>  dmi.bios.vendor: Hewlett-Packard
>  dmi.bios.version: F.04
>  dmi.board.asset.tag: Base Board Asset Tag
>  dmi.board.name: 3660
>  dmi.board.vendor: Hewlett-Packard
>  dmi.board.version: 48.10
>  dmi.chassis.type: 10
>  dmi.chassis.vendor: Hewlett-Packard
>  dmi.chassis.version: N/A
>  dmi.modalias: 
>dmi:bvnHewlett-Packard:bvrF.04:bd12/30/2009:svnHewlett-Packard:pnHPMini210
>-1000:pvr04A2100000202200000300000:rvnHewlett-Packard:rn3660:rvr48.10:cvnH
>ewlett-Packard:ct10:cvrN/A:
>  dmi.product.name: HP Mini 210-1000
>  dmi.product.version: 04A2100000202200000300000
>  dmi.sys.vendor: Hewlett-Packard
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1266063/+subscription
>s

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1266063

Title:
  package linux-image-3.11.0-15-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Ran the program updater. It found some packages in base. I expanded
  the selection. Clicked install and it crashed.

  ProblemType: Package
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-15-generic (not installed)
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic i686
  NonfreeKernelModules: wl
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  elisa      1505 F.... pulseaudio
  Date: Sat Jan  4 18:10:01 2014
  DuplicateSignature: package:linux-image-3.11.0-15-generic:(not installed):subprocess new pre-installation script returned error exit status 128
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  HibernationDevice: RESUME=UUID=f03a25b6-68b5-41a1-b9ce-fd1596188123
  InstallationDate: Installed on 2013-12-27 (8 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  MachineType: Hewlett-Packard HP Mini 210-1000
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=04281f46-ca0f-4304-9a26-4b0d98b9cc3a ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.00-19ubuntu2.1
  SourcePackage: linux
  Title: package linux-image-3.11.0-15-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/30/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.04
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 3660
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 48.10
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.04:bd12/30/2009:svnHewlett-Packard:pnHPMini210-1000:pvr04A2100000202200000300000:rvnHewlett-Packard:rn3660:rvr48.10:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP Mini 210-1000
  dmi.product.version: 04A2100000202200000300000
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1266063/+subscriptions