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Message #39553
[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user
Maarten, This actually makes lots of sense. I had it happen again last
night, and after checking logs, it was indeed Xorg losing control of
direct rendering. I can move the mouse around the black screen, and
watch the cursor change as it goes over links, and various other things,
and I can still type in whatever window was active.... I just can't see
any of it. Even dropping to TTY1, the mouse cursor is still visible,
and keystrokes still get dumped to the active window, even though I
dropped to another tty. Also I am on Intel hardware.
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https://bugs.launchpad.net/bugs/1247189
Title:
[13.10] Ubuntu freezes completely when switching user
Status in “linux” package in Ubuntu:
Confirmed
Status in “xserver-xorg-video-intel” package in Ubuntu:
Confirmed
Bug description:
I'm using a freshly installed Ubuntu 13.10. As soon as I click on a
different user I want to switch to in the gearbox menu I get a black
screen and nothing else is happening. I'm still able to SSH to that
box and top does not show any process taking 100% CPU. Alt+sysrq+b is
able to reboot the system. I had no problem like this with Ubuntu
13.04 on the same computer.
WORKAROUND: Disable the nvidia card in the BIOS.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: lightdm 1.8.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
Date: Fri Nov 1 17:40:41 2013
InstallationDate: Installed on 2013-10-30 (2 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
SourcePackage: lightdm
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.12.7-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2816 F.... pulseaudio
CasperVersion: 1.336ubuntu1
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140105)
MachineType: Acer Aspire 5755G
MarkForUpload: True
Package: linux (not installed)
ProcFB:
0 inteldrmfb
1 nouveaufb
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 ignore_uuid initrd=/casper/initrd.lz quiet splash --
ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4
RelatedPackageVersions:
linux-restricted-modules-3.12.0-7-generic N/A
linux-backports-modules-3.12.0-7-generic N/A
linux-firmware 1.119
Tags: trusty
Uname: Linux 3.12.0-7-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 08/09/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JV51_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.21
dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5755G:pvrV1.21:rvnAcer:rnJV51_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
dmi.product.name: Aspire 5755G
dmi.product.version: V1.21
dmi.sys.vendor: Acer
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