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[Bug 1250726] Re: ubuntu 12.04 dell laptop inspiron 6000 pci-card usb ports sudden death

 

I experienced a related issue (I think) after installing Ubuntu 12.04.03
LTS (downloaded on January 6th, 2014) on a desktop PC.

Everything went fine during install. After roughly 30 minutes of usage,
I experienced a complete crash of all USB ports (I had both keyboard and
mouse on USB 2.0 ports, and other USB 3.0 were not usable any more).
After rebooting, I experienced the same problem again after roughly 20
minutes of usage. Very serious issue, indeed.

This desktop PC was then moved to Windows 8.0 and everything went fine
from now on. No crashes at all for days and weeks. Therefore, I
concluded that this problem was lying 100% on Ubuntu side.

Here is my configuration ( I can provide more info if necessary):
- Motherboard: Asrock H67M
- CPU : Intel Core i5 2400S 2.5GHz (x64)
- RAM: Corsair DDR3 4GB
- Keyboard and mouse: Logitech

If you consider this is a different issue, I will create another bug
report.

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https://bugs.launchpad.net/bugs/1250726

Title:
  ubuntu 12.04 dell laptop inspiron 6000 pci-card usb ports sudden death

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I was in the middle of saving (externally) via musicbrainz-picard when
  all usb ports quit simultaneously along with the mmcblk0 sdhc card-
  slot. Sudden Death. Rebooted reinstalled no result. Can't use my
  mouse, can't save to drives, can't do much of anything besides write
  you this note.

  Ubuntu 3.2.0-29.46-generic-pae 3.2.24
  Description:	Ubuntu 12.04.1 LTS
  Release:	12.04

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-29-generic-pae 3.2.0-29.46
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
  Uname: Linux 3.2.0-29-generic-pae i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mark       1688 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'ICH6'/'Intel ICH6 with STAC9752,53 at irq 16'
     Mixer name	: 'SigmaTel STAC9752,53'
     Components	: 'AC97a:83847652'
     Controls      : 30
     Simple ctrls  : 20
  Date: Wed Nov 13 00:16:17 2013
  HibernationDevice: RESUME=UUID=871d0074-e0d7-4803-89da-743abdeb1ee7
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
  MachineType: Dell Inc. Inspiron 6000
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic-pae root=UUID=9a5d51d1-aced-45db-948d-8c3715d509e0 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-29-generic-pae N/A
   linux-backports-modules-3.2.0-29-generic-pae  N/A
   linux-firmware                                1.79
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/27/2005
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0W9260
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd06/27/2005:svnDellInc.:pnInspiron6000:pvr:rvnDellInc.:rn0W9260:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Inspiron 6000
  dmi.sys.vendor: Dell Inc.

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