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Message #39568
[Bug 1250726] Re: ubuntu 12.04 dell laptop inspiron 6000 pci-card usb ports sudden death
I experienced a related issue (I think) after installing Ubuntu 12.04.03
LTS (downloaded on January 6th, 2014) on a desktop PC.
Everything went fine during install. After roughly 30 minutes of usage,
I experienced a complete crash of all USB ports (I had both keyboard and
mouse on USB 2.0 ports, and other USB 3.0 were not usable any more).
After rebooting, I experienced the same problem again after roughly 20
minutes of usage. Very serious issue, indeed.
This desktop PC was then moved to Windows 8.0 and everything went fine
from now on. No crashes at all for days and weeks. Therefore, I
concluded that this problem was lying 100% on Ubuntu side.
Here is my configuration ( I can provide more info if necessary):
- Motherboard: Asrock H67M
- CPU : Intel Core i5 2400S 2.5GHz (x64)
- RAM: Corsair DDR3 4GB
- Keyboard and mouse: Logitech
If you consider this is a different issue, I will create another bug
report.
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https://bugs.launchpad.net/bugs/1250726
Title:
ubuntu 12.04 dell laptop inspiron 6000 pci-card usb ports sudden death
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I was in the middle of saving (externally) via musicbrainz-picard when
all usb ports quit simultaneously along with the mmcblk0 sdhc card-
slot. Sudden Death. Rebooted reinstalled no result. Can't use my
mouse, can't save to drives, can't do much of anything besides write
you this note.
Ubuntu 3.2.0-29.46-generic-pae 3.2.24
Description: Ubuntu 12.04.1 LTS
Release: 12.04
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-29-generic-pae 3.2.0-29.46
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
Uname: Linux 3.2.0-29-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu12
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mark 1688 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'ICH6'/'Intel ICH6 with STAC9752,53 at irq 16'
Mixer name : 'SigmaTel STAC9752,53'
Components : 'AC97a:83847652'
Controls : 30
Simple ctrls : 20
Date: Wed Nov 13 00:16:17 2013
HibernationDevice: RESUME=UUID=871d0074-e0d7-4803-89da-743abdeb1ee7
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
MachineType: Dell Inc. Inspiron 6000
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic-pae root=UUID=9a5d51d1-aced-45db-948d-8c3715d509e0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.2.0-29-generic-pae N/A
linux-backports-modules-3.2.0-29-generic-pae N/A
linux-firmware 1.79
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/27/2005
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0W9260
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd06/27/2005:svnDellInc.:pnInspiron6000:pvr:rvnDellInc.:rn0W9260:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 6000
dmi.sys.vendor: Dell Inc.
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References