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Message #39572
[Bug 1267525] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1267525
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1267525
Title:
Full USB ports crash after installing Ubuntu 12.04.03 LTS
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I experienced a related issue to Bug #1250726 (I think) after
installing Ubuntu 12.04.03 LTS (downloaded on January 6th, 2014) on a
desktop PC.
Everything went fine during install. After roughly 30 minutes of
usage, I experienced a complete crash of all USB ports (I had both
keyboard and mouse on USB 2.0 ports, and other USB 3.0 were not usable
any more). After rebooting, I experienced the same problem again after
roughly 20 minutes of usage. Very serious issue, indeed.
This desktop PC was then moved to Windows 8.0 and everything went fine
from now on. No crashes at all for days and weeks. Therefore, I
concluded that this problem was lying 100% on Ubuntu side.
Here is my configuration ( I can provide more info if necessary):
- Motherboard: Asrock H67M
- CPU : Intel Core i5 2400S 2.5GHz (x64)
- RAM: Corsair DDR3 4GB
- Keyboard and mouse: Logitech
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References