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[Bug 1266076] Re: Acer C720 touchpad (trackpad) no longer detected after update

 

Arthur Goldman, this bug report is being closed due to your last comment
regarding this being fixed via a reinstall. For future reference you can
manage the status of your own bugs by clicking on the current status in
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https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time
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future bugs you may find.

** Changed in: linux (Ubuntu)
       Status: Incomplete => Invalid

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Title:
  Acer C720 touchpad (trackpad) no longer detected after update

Status in “linux” package in Ubuntu:
  Invalid

Bug description:
  This morning I installed an update for Ubuntu 13.10.  The update log
  yields:

  Start-Date: 2014-01-04  11:43:41
  Commandline: aptdaemon role='role-commit-packages' sender=':1.71'
  Install: linux-headers-3.11.0-15-generic:i386 (3.11.0-15.23), linux-image-3.11.0-15-generic:i386 (3.11.0-15.23), linux-headers-3.11.0-15:i386 (3.11.0-15.23), linux-image-extra-3.11.0-15-generic:i386 (3.11.0-15.23)
  Upgrade: apport-gtk:i386 (2.12.5-0ubuntu2.1, 2.12.5-0ubuntu2.2), systemd-shim:i386 (4-0ubuntu0.13.10, 6-0ubuntu0.13.10), linux:i386 (3.11.0.14.15, 3.11.0.15.16), apport:i386 (2.12.5-0ubuntu2.1, 2.12.5-0ubuntu2.2), linux-generic:i386 (3.11.0.14.15, 3.11.0.15.16), libgnome-desktop-3-7:i386 (3.8.4-0ubuntu1, 3.8.4-0ubuntu1.1), linux-libc-dev:i386 (3.11.0-14.21, 3.11.0-15.23), python3-apport:i386 (2.12.5-0ubuntu2.1, 2.12.5-0ubuntu2.2), linux-image-generic:i386 (3.11.0.14.15, 3.11.0.15.16), linux-headers-generic:i386 (3.11.0.14.15, 3.11.0.15.16), python3-problem-report:i386 (2.12.5-0ubuntu2.1, 2.12.5-0ubuntu2.2), gnome-desktop3-data:i386 (3.8.4-0ubuntu1, 3.8.4-0ubuntu1.1)
  End-Date: 2014-01-04  11:45:17

  After the update, my trackpad is no longer detected during startup.  I
  have checked the kernel log, before the update, I see

  Dec 30 20:23:04 chrubuntu kernel: [    4.217061] input: Cypress APA
  Trackpad (cyapa) as
  /devices/pci0000:00/0000:00:15.1/i2c-8/8-0067/input/input13

  After the update, this line no longer appears and my trackpad does not
  function.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  Uname: Linux 3.11.0-15-generic i686
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: i386
  Date: Sat Jan  4 12:19:22 2014
  DistUpgraded: Fresh install
  DistroCodename: saucy
  DistroVariant: ubuntu
  MachineType: Acer Peppy
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no username)
   XDG_RUNTIME_DIR=<set>
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=b9a17ad6-247f-48ac-b2c2-d3c0192550ef ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-synaptics
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/29/2013
  dmi.bios.vendor: coreboot
  dmi.chassis.type: 3
  dmi.chassis.vendor: Acer
  dmi.modalias: dmi:bvncoreboot:bvr:bd10/29/2013:svnAcer:pnPeppy:pvr1.0:cvnAcer:ct3:cvr:
  dmi.product.name: Peppy
  dmi.product.version: 1.0
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
  version.libdrm2: libdrm2 2.4.46-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
  xserver.bootTime: Sat Jan  4 11:51:52 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                4402 
   vendor                                     CMN
  xserver.version: 2:1.14.3-3ubuntu2

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