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[Bug 1264270] Re: Regular black screens since automatic kernel upgrade

 

After installing updated Intel graphics drivers the display problems
with kernels 3.8.0-35 and 3.8.0-34 in 13.04 are gone.  Perhaps the
kernel developers used newer drivers than those in 13.04 for creating
new kernels, but those drivers are not part of the auto-update that
includes the kernels.   Kernel 3.9.0-030900rc8 still creates a black
screen on occasion.

Installed the daily build of Trusty today and it generated a minor false
gpu hang, which was detected and auto-reported.

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https://bugs.launchpad.net/bugs/1264270

Title:
  Regular black screens since automatic kernel upgrade

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Since upgrading the kernel along with other automatic software updates
  (about 200MB download) the video of this system regularly blanks after
  a few minutes of operation or shows a black screen with white text
  having machine gibberish that looks like a log file with seconds at
  the left edge. Resetting the display screen to never turn off
  automatically doesn't help.  Unplugging the laptop's monitor and
  plugging it in again will usually restore normal functioning, but only
  for a while.

  This sort of problem occurred the previous two times automatic kernel
  upgrades were installed and was fixed by a display manager update that
  followed about  a week later, at least in one case.  Maybe three times
  is a charm and the underlying problem will now be solved.

  Thanks.

  I'm filing another bug regarding a crash that occurred during one of
  the video hang-ups when monitor unplugging didn't help.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: xorg 1:7.7+1ubuntu4
  ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12
  Uname: Linux 3.8.0-34-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Thu Dec 26 15:30:39 2013
  DistUpgraded: Fresh install
  DistroCodename: raring
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:2102]
  InstallationDate: Installed on 2013-06-17 (191 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. K55A
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_IN
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=440d36e9-d062-454d-bbc6-f718f29b97ad ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/20/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: K55A.404
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K55A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.404:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: K55A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.43-0ubuntu1.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.7-1ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.7-1ubuntu2
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4.3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
  xserver.bootTime: Thu Dec 26 15:10:03 2013
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.13.3-0ubuntu6.2
  xserver.video_driver: intel

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