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Message #39909
[Bug 1247654] Re: PC freezes after resuming from suspension
Resuming after suspension does not work anymore.
I have Trusty with all updates installed.
After resuming my PC freezes and cannot do anything but press power button to reboot.
After reboot I get Xorg and Linux image crash report.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Description changed:
I select "Suspend" from the ghear icon on the top left hand side of the indicators bar, wait from a fiew secons (20-30) to half an hour, press the power button again.
My PC does not resume correclty from suspension, it looks like it is resuming, hard disk starts working and it sounds it is resuming but everything on the video freezes, I get just a black screen, have to reboot manually by pressing the power button.
I am currently running Trust Tahr with all updates.
This is my hardware: http://phillw.net/hardware/kuDwMTTb.
I have updated my BIOS firmware and followed the instructions here: https://wiki.ubuntu.com/DebuggingKernelSuspend.
I am attaching dmesg file and /proc/acpi/wakeup file.
---
ApportVersion: 2.12.6-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: letozaf 2771 F.... pulseaudio
/dev/snd/controlC1: letozaf 2771 F.... pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=aa591f66-2a28-435e-8570-155157c9a301
InstallationDate: Installed on 2012-03-02 (610 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
virbr0 no wireless extensions.
MachineType: System manufacturer System Product Name
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.12.0-1-generic root=UUID=85f8c649-a0b7-4899-8b56-cf85fbe7f8e5 ro crashkernel=384M-2G:64M,2G-:128M quiet splash
ProcVersionSignature: Ubuntu 3.12.0-1.3-generic 3.12.0-rc7
RelatedPackageVersions:
linux-restricted-modules-3.12.0-1-generic N/A
linux-backports-modules-3.12.0-1-generic N/A
linux-firmware 1.117
RfKill:
Tags: trusty
Uname: Linux 3.12.0-1-generic x86_64
UpgradeStatus: Upgraded to trusty on 2013-10-25 (8 days ago)
UserGroups: adm admin autopilot cdrom dip libvirtd lpadmin plugdev sambashare sudo vboxusers
dmi.bios.date: 03/27/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0808
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M2N
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0808:bd03/27/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
+ ---
+ ApportVersion: 2.13.1-0ubuntu1
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: letozaf 2785 F.... pulseaudio
+ /dev/snd/controlC1: letozaf 2785 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=aa591f66-2a28-435e-8570-155157c9a301
+ InstallationDate: Installed on 2012-03-02 (679 days ago)
+ InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
+ IwConfig:
+ eth0 no wireless extensions.
+
+ lo no wireless extensions.
+
+ virbr0 no wireless extensions.
+ MachineType: System manufacturer System Product Name
+ Package: linux (not installed)
+ ProcFB: 0 nouveaufb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-2-generic root=UUID=85f8c649-a0b7-4899-8b56-cf85fbe7f8e5 ro quiet splash crashkernel=384M-2G:64M,2G-:128M crashkernel=384M-2G:64M,2G-:128M crashkernel=384M-2G:64M,2G-:128M crashkernel=384M-:128M vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-2.17-generic 3.13.0-rc7
+ RelatedPackageVersions:
+ linux-restricted-modules-3.13.0-2-generic N/A
+ linux-backports-modules-3.13.0-2-generic N/A
+ linux-firmware 1.121
+ RfKill:
+
+ Tags: trusty
+ Uname: Linux 3.13.0-2-generic x86_64
+ UpgradeStatus: Upgraded to trusty on 2013-10-25 (77 days ago)
+ UserGroups: adm admin autopilot cdrom dip libvirtd lpadmin plugdev sambashare sudo vboxusers
+ dmi.bios.date: 03/27/2008
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 0808
+ dmi.board.asset.tag: To Be Filled By O.E.M.
+ dmi.board.name: M2N
+ dmi.board.vendor: ASUSTeK Computer INC.
+ dmi.board.version: Rev 1.xx
+ dmi.chassis.asset.tag: Asset-1234567890
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Chassis Manufacture
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0808:bd03/27/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
+ dmi.product.name: System Product Name
+ dmi.product.version: System Version
+ dmi.sys.vendor: System manufacturer
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1247654
Title:
PC freezes after resuming from suspension
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
I select "Suspend" from the ghear icon on the top left hand side of the indicators bar, wait from a fiew secons (20-30) to half an hour, press the power button again.
My PC does not resume correclty from suspension, it looks like it is resuming, hard disk starts working and it sounds it is resuming but everything on the video freezes, I get just a black screen, have to reboot manually by pressing the power button.
I am currently running Trust Tahr with all updates.
This is my hardware: http://phillw.net/hardware/kuDwMTTb.
I have updated my BIOS firmware and followed the instructions here: https://wiki.ubuntu.com/DebuggingKernelSuspend.
I am attaching dmesg file and /proc/acpi/wakeup file.
---
ApportVersion: 2.12.6-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: letozaf 2771 F.... pulseaudio
/dev/snd/controlC1: letozaf 2771 F.... pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=aa591f66-2a28-435e-8570-155157c9a301
InstallationDate: Installed on 2012-03-02 (610 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
virbr0 no wireless extensions.
MachineType: System manufacturer System Product Name
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.12.0-1-generic root=UUID=85f8c649-a0b7-4899-8b56-cf85fbe7f8e5 ro crashkernel=384M-2G:64M,2G-:128M quiet splash
ProcVersionSignature: Ubuntu 3.12.0-1.3-generic 3.12.0-rc7
RelatedPackageVersions:
linux-restricted-modules-3.12.0-1-generic N/A
linux-backports-modules-3.12.0-1-generic N/A
linux-firmware 1.117
RfKill:
Tags: trusty
Uname: Linux 3.12.0-1-generic x86_64
UpgradeStatus: Upgraded to trusty on 2013-10-25 (8 days ago)
UserGroups: adm admin autopilot cdrom dip libvirtd lpadmin plugdev sambashare sudo vboxusers
dmi.bios.date: 03/27/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0808
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M2N
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0808:bd03/27/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
---
ApportVersion: 2.13.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: letozaf 2785 F.... pulseaudio
/dev/snd/controlC1: letozaf 2785 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=aa591f66-2a28-435e-8570-155157c9a301
InstallationDate: Installed on 2012-03-02 (679 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
virbr0 no wireless extensions.
MachineType: System manufacturer System Product Name
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-2-generic root=UUID=85f8c649-a0b7-4899-8b56-cf85fbe7f8e5 ro quiet splash crashkernel=384M-2G:64M,2G-:128M crashkernel=384M-2G:64M,2G-:128M crashkernel=384M-2G:64M,2G-:128M crashkernel=384M-:128M vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-2.17-generic 3.13.0-rc7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-2-generic N/A
linux-backports-modules-3.13.0-2-generic N/A
linux-firmware 1.121
RfKill:
Tags: trusty
Uname: Linux 3.13.0-2-generic x86_64
UpgradeStatus: Upgraded to trusty on 2013-10-25 (77 days ago)
UserGroups: adm admin autopilot cdrom dip libvirtd lpadmin plugdev sambashare sudo vboxusers
dmi.bios.date: 03/27/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0808
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M2N
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0808:bd03/27/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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