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[Bug 1268528] Re: 0a5c:21e8 Broadcom bluetooth device BCM20702A0 not working

 

Struan, thank you for reporting this and helping make Ubuntu better.
Could you please confirm this issue exists with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
please just make a comment to this.

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Summary changed:

- Broadcom bluetooth device BCM20702A0 [0a5c:21e8] not supported
+ 0a5c:21e8 Broadcom bluetooth device BCM20702A0 not working

** Tags added: needs-bisect needs-upstream-testing regression-release

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Description changed:

  I have a IOGEAR Bluetooth 4.0 USB Micro Adapter (GBU521) which cannot
- audio sink with my bluetooth headphones (Kinovio BTH-220).  Headphones
+ audio sink with my bluetooth headphones (Kinovio BTH-220). Headphones
  can be detected and pair, but audio sink or mic input doesn't work.
  Blueman manager gives the error "Connection Failed: Stream Setup Failed.
  It used to work in the LTS Ubuntu version 12.04 but now no longer does
- with a kernel update.   This Broadcom chip BCM20702A0 has had many bug
- reports on it on launchpad which have been fixed in previous releases.
- There is a lot of info in these previous bug reports that is useful for
- people diagnosing and solving the problem, although I did not understand
- most of it.  From reading them, I believe the problem comes down to
- vendor ID support or the issue of the adapter needing to load a special
- firmware.
+ with a kernel update.
  
- $ lsusb | grep Bluetooth
+ lsusb | grep Bluetooth
  Bus 001 Device 006: ID 0a5c:21e8 Broadcom Corp. BCM20702A0 Bluetooth 4.0
  
  $ dmesg | grep Bluetooth
  [    7.117429] Bluetooth: Core ver 2.16
  [    7.117460] Bluetooth: HCI device and connection manager initialized
  [    7.117468] Bluetooth: HCI socket layer initialized
  [    7.117471] Bluetooth: L2CAP socket layer initialized
  [    7.117475] Bluetooth: SCO socket layer initialized
  [    7.515068] Bluetooth: can't load firmware, may not work correctly
  [    8.685277] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [    8.685281] Bluetooth: BNEP filters: protocol multicast
  [    8.685288] Bluetooth: BNEP socket layer initialized
  [    8.695821] Bluetooth: RFCOMM TTY layer initialized
  [    8.695832] Bluetooth: RFCOMM socket layer initialized
  [    8.695833] Bluetooth: RFCOMM ver 1.11
  
  $ usb-devices
  T:  Bus=01 Lev=02 Prnt=03 Port=03 Cnt=02 Dev#=  6 Spd=12  MxCh= 0
  D:  Ver= 2.00 Cls=ff(vend.) Sub=01 Prot=01 MxPS=64 #Cfgs=  1
  P:  Vendor=0a5c ProdID=21e8 Rev=01.12
  S:  Manufacturer=Broadcom Corp
  S:  Product=BCM20702A0
  S:  SerialNumber=000272C5F0A4
  C:  #Ifs= 4 Cfg#= 1 Atr=e0 MxPwr=0mA
  I:  If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=01 Prot=01 Driver=btusb
  I:  If#= 1 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=01 Prot=01 Driver=btusb
  I:  If#= 2 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
  I:  If#= 3 Alt= 0 #EPs= 0 Cls=fe(app. ) Sub=01 Prot=01 Driver=(none)
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-15-generic 3.11.0-15.23
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  Uname: Linux 3.11.0-15-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  ubu1204    2700 F.... pulseaudio
-  /dev/snd/controlC0:  ubu1204    2700 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  ubu1204    2700 F.... pulseaudio
+  /dev/snd/controlC0:  ubu1204    2700 F.... pulseaudio
  Date: Mon Jan 13 01:33:26 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2012-05-17 (605 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: Gigabyte Technology Co., Ltd. GA-MA770-UD3
  MarkForUpload: True
  ProcFB:
-  
+ 
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=a8818c2a-d269-4da2-aac0-3eda50c15e0c ro quiet splash
  RelatedPackageVersions:
-  linux-restricted-modules-3.11.0-15-generic N/A
-  linux-backports-modules-3.11.0-15-generic  N/A
-  linux-firmware                             1.116
+  linux-restricted-modules-3.11.0-15-generic N/A
+  linux-backports-modules-3.11.0-15-generic  N/A
+  linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: Upgraded to saucy on 2013-12-10 (33 days ago)
  dmi.bios.date: 08/12/2009
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F8
  dmi.board.name: GA-MA770-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8:bd08/12/2009:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA770-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA770-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: GA-MA770-UD3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Summary changed:

- 0a5c:21e8 Broadcom bluetooth device BCM20702A0 not working
+ 0a5c:21e8 [Gigabyte GA-MA770-UD3] Broadcom bluetooth device BCM20702A0 not working

-- 
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https://bugs.launchpad.net/bugs/1268528

Title:
  0a5c:21e8 [Gigabyte GA-MA770-UD3] Broadcom bluetooth device BCM20702A0
  not working

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have a IOGEAR Bluetooth 4.0 USB Micro Adapter (GBU521) which cannot
  audio sink with my bluetooth headphones (Kinovio BTH-220). Headphones
  can be detected and pair, but audio sink or mic input doesn't work.
  Blueman manager gives the error "Connection Failed: Stream Setup
  Failed. It used to work in the LTS Ubuntu version 12.04 but now no
  longer does with a kernel update.

  lsusb | grep Bluetooth
  Bus 001 Device 006: ID 0a5c:21e8 Broadcom Corp. BCM20702A0 Bluetooth 4.0

  $ dmesg | grep Bluetooth
  [    7.117429] Bluetooth: Core ver 2.16
  [    7.117460] Bluetooth: HCI device and connection manager initialized
  [    7.117468] Bluetooth: HCI socket layer initialized
  [    7.117471] Bluetooth: L2CAP socket layer initialized
  [    7.117475] Bluetooth: SCO socket layer initialized
  [    7.515068] Bluetooth: can't load firmware, may not work correctly
  [    8.685277] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [    8.685281] Bluetooth: BNEP filters: protocol multicast
  [    8.685288] Bluetooth: BNEP socket layer initialized
  [    8.695821] Bluetooth: RFCOMM TTY layer initialized
  [    8.695832] Bluetooth: RFCOMM socket layer initialized
  [    8.695833] Bluetooth: RFCOMM ver 1.11

  $ usb-devices
  T:  Bus=01 Lev=02 Prnt=03 Port=03 Cnt=02 Dev#=  6 Spd=12  MxCh= 0
  D:  Ver= 2.00 Cls=ff(vend.) Sub=01 Prot=01 MxPS=64 #Cfgs=  1
  P:  Vendor=0a5c ProdID=21e8 Rev=01.12
  S:  Manufacturer=Broadcom Corp
  S:  Product=BCM20702A0
  S:  SerialNumber=000272C5F0A4
  C:  #Ifs= 4 Cfg#= 1 Atr=e0 MxPwr=0mA
  I:  If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=01 Prot=01 Driver=btusb
  I:  If#= 1 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=01 Prot=01 Driver=btusb
  I:  If#= 2 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
  I:  If#= 3 Alt= 0 #EPs= 0 Cls=fe(app. ) Sub=01 Prot=01 Driver=(none)

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-15-generic 3.11.0-15.23
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  Uname: Linux 3.11.0-15-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubu1204    2700 F.... pulseaudio
   /dev/snd/controlC0:  ubu1204    2700 F.... pulseaudio
  Date: Mon Jan 13 01:33:26 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2012-05-17 (605 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: Gigabyte Technology Co., Ltd. GA-MA770-UD3
  MarkForUpload: True
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=a8818c2a-d269-4da2-aac0-3eda50c15e0c ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-15-generic N/A
   linux-backports-modules-3.11.0-15-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: Upgraded to saucy on 2013-12-10 (33 days ago)
  dmi.bios.date: 08/12/2009
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F8
  dmi.board.name: GA-MA770-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8:bd08/12/2009:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA770-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA770-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: GA-MA770-UD3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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