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Message #40304
[Bug 1245327] Re: [Acer Aspire 5750-9668] Laptop shuts down when the power cord is adjusted
** Description changed:
What is expected to happen is when one adjusts the power cord slightly
is the computer doesn't shutdown.
What happens instead is looks like it received a shutdown event.
Previously, when I was using Raring with an HDD i386, a message would
pop up asking if I wanted to shutdown, which I didn't. However, now that
I'm using an SSD, it just immediately starts shutting down without my
being able to either prevent the event altogether, or say no.
This is not an issue where when one adjusts the power cord, is it
causing the machine to immediately lose power (hard shutoff). The system
does have a battery that functions without AC power.
This also occurs when pressing the power button, however this part of
the issue is covered in https://bugs.launchpad.net/ubuntu/+source/xfce4
-power-manager/+bug/1262929 .
WORKAROUND: Don't jiggle the point where the power cord meets the board,
just pull straight out or straight in.
+
+ WORKAROUND: gksudo mousepad /etc/acpi/powerbtn.sh
+
+ change:
+ /sbin/shutdown -h now "Power button pressed"
+
+ to:
+ # /sbin/shutdown -h now "Power button pressed"
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: moniker 1982 F.... pulseaudio
Date: Sun Oct 27 23:33:42 2013
HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632
InstallationDate: Installed on 2013-09-14 (43 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1)
MachineType: Acer Aspire 5750
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/09/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE50_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.21
dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
dmi.product.name: Aspire 5750
dmi.product.version: V1.21
dmi.sys.vendor: Acer
** Description changed:
- What is expected to happen is when one adjusts the power cord slightly
- is the computer doesn't shutdown.
+ 1) lsb_release -rd
+ Description: Ubuntu Trusty Tahr (development branch)
+ Release: 14.04
- What happens instead is looks like it received a shutdown event.
+ 2) apt-cache policy acpid
+ acpid:
+ Installed: 1:2.0.18-1ubuntu2
+ Candidate: 1:2.0.18-1ubuntu2
+ Version table:
+ *** 1:2.0.18-1ubuntu2 0
+ 500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
+ 100 /var/lib/dpkg/status
+
+ 3) What is expected to happen is when one adjusts the power cord
+ slightly, or accidently presses the power button, the computer doesn't
+ immediately begin to shutdown.
+
+ 4) What happens instead is looks like it received a shutdown event.
Previously, when I was using Raring with an HDD i386, a message would
pop up asking if I wanted to shutdown, which I didn't. However, now that
I'm using an SSD, it just immediately starts shutting down without my
being able to either prevent the event altogether, or say no.
This is not an issue where when one adjusts the power cord, is it
causing the machine to immediately lose power (hard shutoff). The system
does have a battery that functions without AC power.
This also occurs when pressing the power button, however this part of
the issue is covered in https://bugs.launchpad.net/ubuntu/+source/xfce4
-power-manager/+bug/1262929 .
WORKAROUND: Don't jiggle the point where the power cord meets the board,
just pull straight out or straight in.
WORKAROUND: gksudo mousepad /etc/acpi/powerbtn.sh
change:
/sbin/shutdown -h now "Power button pressed"
to:
# /sbin/shutdown -h now "Power button pressed"
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: moniker 1982 F.... pulseaudio
Date: Sun Oct 27 23:33:42 2013
HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632
InstallationDate: Installed on 2013-09-14 (43 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1)
MachineType: Acer Aspire 5750
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/09/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE50_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.21
dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
dmi.product.name: Aspire 5750
dmi.product.version: V1.21
dmi.sys.vendor: Acer
** Description changed:
1) lsb_release -rd
Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04
2) apt-cache policy acpid
acpid:
- Installed: 1:2.0.18-1ubuntu2
- Candidate: 1:2.0.18-1ubuntu2
- Version table:
- *** 1:2.0.18-1ubuntu2 0
- 500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
- 100 /var/lib/dpkg/status
+ Installed: 1:2.0.18-1ubuntu2
+ Candidate: 1:2.0.18-1ubuntu2
+ Version table:
+ *** 1:2.0.18-1ubuntu2 0
+ 500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
+ 100 /var/lib/dpkg/status
3) What is expected to happen is when one adjusts the power cord
slightly, or accidently presses the power button, the computer doesn't
immediately begin to shutdown.
4) What happens instead is looks like it received a shutdown event.
Previously, when I was using Raring with an HDD i386, a message would
pop up asking if I wanted to shutdown, which I didn't. However, now that
I'm using an SSD, it just immediately starts shutting down without my
being able to either prevent the event altogether, or say no.
This is not an issue where when one adjusts the power cord, is it
causing the machine to immediately lose power (hard shutoff). The system
does have a battery that functions without AC power.
-
- This also occurs when pressing the power button, however this part of
- the issue is covered in https://bugs.launchpad.net/ubuntu/+source/xfce4
- -power-manager/+bug/1262929 .
WORKAROUND: Don't jiggle the point where the power cord meets the board,
just pull straight out or straight in.
WORKAROUND: gksudo mousepad /etc/acpi/powerbtn.sh
change:
/sbin/shutdown -h now "Power button pressed"
to:
# /sbin/shutdown -h now "Power button pressed"
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: moniker 1982 F.... pulseaudio
Date: Sun Oct 27 23:33:42 2013
HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632
InstallationDate: Installed on 2013-09-14 (43 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1)
MachineType: Acer Aspire 5750
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/09/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE50_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.21
dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
dmi.product.name: Aspire 5750
dmi.product.version: V1.21
dmi.sys.vendor: Acer
** Package changed: linux (Ubuntu) => acpid (Ubuntu)
** Changed in: acpid (Ubuntu)
Status: Confirmed => Triaged
** Summary changed:
- [Acer Aspire 5750-9668] Laptop shuts down when the power cord is adjusted
+ [Acer Aspire 5750-9668] Laptop shuts down when the power cord is slightly adjusted, or power button pressed accidently
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1245327
Title:
[Acer Aspire 5750-9668] Laptop shuts down when the power cord is
slightly adjusted, or power button pressed accidently
Status in “acpid” package in Ubuntu:
Triaged
Bug description:
1) lsb_release -rd
Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04
2) apt-cache policy acpid
acpid:
Installed: 1:2.0.18-1ubuntu2
Candidate: 1:2.0.18-1ubuntu2
Version table:
*** 1:2.0.18-1ubuntu2 0
500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
100 /var/lib/dpkg/status
3) What is expected to happen is when one adjusts the power cord
slightly, or accidently presses the power button, the computer doesn't
immediately begin to shutdown.
4) What happens instead is looks like it received a shutdown event.
Previously, when I was using Raring with an HDD i386, a message would
pop up asking if I wanted to shutdown, which I didn't. However, now
that I'm using an SSD, it just immediately starts shutting down
without my being able to either prevent the event altogether, or say
no.
This is not an issue where when one adjusts the power cord, is it
causing the machine to immediately lose power (hard shutoff). The
system does have a battery that functions without AC power.
WORKAROUND: Don't jiggle the point where the power cord meets the
board, just pull straight out or straight in.
WORKAROUND: gksudo mousepad /etc/acpi/powerbtn.sh
change:
/sbin/shutdown -h now "Power button pressed"
to:
# /sbin/shutdown -h now "Power button pressed"
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: moniker 1982 F.... pulseaudio
Date: Sun Oct 27 23:33:42 2013
HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632
InstallationDate: Installed on 2013-09-14 (43 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1)
MachineType: Acer Aspire 5750
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/09/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE50_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.21
dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
dmi.product.name: Aspire 5750
dmi.product.version: V1.21
dmi.sys.vendor: Acer
To manage notifications about this bug go to:
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References