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Message #40460
[Bug 1232877] Re: [Aspire S7-392] Touchpad reported as: "elantech: unknown hardware version, aborting"
hello,
i have same issue with multi-touch elantech touchpad. hardware unrecognized
i have used the show-version module to check it up but im not sure how to read what hardware version is
any help please?
radu@radu-Lenovo-Z710:/usr/src$ dmesg | grep elantech
[ 254.222645] psmouse serio1: elantech: unknown hardware version, aborting...
[ 254.946217] psmouse serio1: elantech: unknown hardware version, aborting...
[ 1195.141242] psmouse serio1: elantech: unknown hardware version 0x595f03, aborting...
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https://bugs.launchpad.net/bugs/1232877
Title:
[Aspire S7-392] Touchpad reported as: "elantech: unknown hardware
version, aborting"
Status in “linux” package in Ubuntu:
Invalid
Bug description:
Only basic functionality (right/left click, moving pointer) work.
Expectation is that the device would be detected as a touchpad with
support for multitouch/scrolling/etc. The laptop is an Acer S7 392.
Please let me know if I can provide more information to help!
$ lsb_release -rd
Description: Ubuntu Saucy Salamander (development branch)
Release: 13.10
$ uname -a
Linux ultrabook 3.11.0-9-generic #16-Ubuntu SMP Fri Sep 27 15:08:11 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-9-generic 3.11.0-9.16
ProcVersionSignature: Ubuntu 3.11.0-9.16-generic 3.11.2
Uname: Linux 3.11.0-9-generic x86_64
ApportVersion: 2.12.5-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: craftyguy 2497 F.... pulseaudio
/dev/snd/controlC0: craftyguy 2497 F.... pulseaudio
Date: Sun Sep 29 12:17:48 2013
HibernationDevice: RESUME=UUID=43274a69-d023-452a-9f3a-70c188b4405b
InstallationDate: Installed on 2013-09-28 (1 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
MachineType: Acer Aspire S7-392
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-9-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-9-generic N/A
linux-backports-modules-3.11.0-9-generic N/A
linux-firmware 1.114
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/07/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.03
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Storm2
dmi.board.vendor: Acer
dmi.board.version: V2.03
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.03
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.03:bd06/07/2013:svnAcer:pnAspireS7-392:pvrV2.03:rvnAcer:rnStorm2:rvrV2.03:cvnAcer:ct10:cvrV2.03:
dmi.product.name: Aspire S7-392
dmi.product.version: V2.03
dmi.sys.vendor: Acer
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References