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[Bug 1232877] Re: [Aspire S7-392] Touchpad reported as: "elantech: unknown hardware version, aborting"

 

cosmin, thank you for your comment. As this bug report is closed Invalid, and you are not the original reporter, it is not focused on your problem or hardware. If you have a bug in Ubuntu, please feel free to file a new report by executing the following in a terminal:
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https://bugs.launchpad.net/bugs/1232877

Title:
  [Aspire S7-392] Touchpad reported as: "elantech: unknown hardware
  version, aborting"

Status in “linux” package in Ubuntu:
  Invalid

Bug description:
  Only basic functionality (right/left click, moving pointer) work.
  Expectation is that the device would be detected as a touchpad with
  support for multitouch/scrolling/etc. The laptop is an Acer S7 392.
  Please let me know if I can provide more information to help!

  $ lsb_release -rd
  Description:	Ubuntu Saucy Salamander (development branch)
  Release:	13.10

  $ uname -a
  Linux ultrabook 3.11.0-9-generic #16-Ubuntu SMP Fri Sep 27 15:08:11 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-9-generic 3.11.0-9.16
  ProcVersionSignature: Ubuntu 3.11.0-9.16-generic 3.11.2
  Uname: Linux 3.11.0-9-generic x86_64
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  craftyguy    2497 F.... pulseaudio
   /dev/snd/controlC0:  craftyguy    2497 F.... pulseaudio
  Date: Sun Sep 29 12:17:48 2013
  HibernationDevice: RESUME=UUID=43274a69-d023-452a-9f3a-70c188b4405b
  InstallationDate: Installed on 2013-09-28 (1 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
  MachineType: Acer Aspire S7-392
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-9-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-9-generic N/A
   linux-backports-modules-3.11.0-9-generic  N/A
   linux-firmware                            1.114
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/07/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.03
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Storm2
  dmi.board.vendor: Acer
  dmi.board.version: V2.03
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.03
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.03:bd06/07/2013:svnAcer:pnAspireS7-392:pvrV2.03:rvnAcer:rnStorm2:rvrV2.03:cvnAcer:ct10:cvrV2.03:
  dmi.product.name: Aspire S7-392
  dmi.product.version: V2.03
  dmi.sys.vendor: Acer

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