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Message #40543
[Bug 1232877] Re: [Aspire S7-392] Touchpad reported as: "elantech: unknown hardware version, aborting"
cosmin, thank you for your comment. As this bug report is closed Invalid, and you are not the original reporter, it is not focused on your problem or hardware. If you have a bug in Ubuntu, please feel free to file a new report by executing the following in a terminal:
ubuntu-bug xorg
For more on this, please see the official Ubuntu documentation:
Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
When opening up the new report, please feel free to subscribe me to it.
Please note, not filing a new report will prevent your problem from
being addressed.
Thank you for your understanding.
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https://bugs.launchpad.net/bugs/1232877
Title:
[Aspire S7-392] Touchpad reported as: "elantech: unknown hardware
version, aborting"
Status in “linux” package in Ubuntu:
Invalid
Bug description:
Only basic functionality (right/left click, moving pointer) work.
Expectation is that the device would be detected as a touchpad with
support for multitouch/scrolling/etc. The laptop is an Acer S7 392.
Please let me know if I can provide more information to help!
$ lsb_release -rd
Description: Ubuntu Saucy Salamander (development branch)
Release: 13.10
$ uname -a
Linux ultrabook 3.11.0-9-generic #16-Ubuntu SMP Fri Sep 27 15:08:11 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-9-generic 3.11.0-9.16
ProcVersionSignature: Ubuntu 3.11.0-9.16-generic 3.11.2
Uname: Linux 3.11.0-9-generic x86_64
ApportVersion: 2.12.5-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: craftyguy 2497 F.... pulseaudio
/dev/snd/controlC0: craftyguy 2497 F.... pulseaudio
Date: Sun Sep 29 12:17:48 2013
HibernationDevice: RESUME=UUID=43274a69-d023-452a-9f3a-70c188b4405b
InstallationDate: Installed on 2013-09-28 (1 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
MachineType: Acer Aspire S7-392
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-9-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-9-generic N/A
linux-backports-modules-3.11.0-9-generic N/A
linux-firmware 1.114
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/07/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.03
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Storm2
dmi.board.vendor: Acer
dmi.board.version: V2.03
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.03
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.03:bd06/07/2013:svnAcer:pnAspireS7-392:pvrV2.03:rvnAcer:rnStorm2:rvrV2.03:cvnAcer:ct10:cvrV2.03:
dmi.product.name: Aspire S7-392
dmi.product.version: V2.03
dmi.sys.vendor: Acer
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References