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[Bug 1018684] Re: Firefox Crashes. Mouse decativated. Only solution is reboot.

 

N Y Ramanathan, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux REPLACE-WITH-BUG-NUMBER

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Package changed: firefox (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: needs-full-computer-model needs-upstream-testing

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https://bugs.launchpad.net/bugs/1018684

Title:
  Firefox Crashes.  Mouse decativated. Only solution is reboot.

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Firefox crashes. Mouse deactivated.  Only solution left is reboot.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: firefox 13.0.1+build1-0ubuntu0.12.04.1
  ProcVersionSignature: Ubuntu 3.2.0-25.40-generic-pae 3.2.18
  Uname: Linux 3.2.0-25-generic-pae i686
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ryseshan   1836 F.... pulseaudio
  BuildID: 20120615064004
  CRDA:
   country IN:
   	(2402 - 2482 @ 40), (N/A, 20)
   	(5170 - 5250 @ 40), (N/A, 20)
   	(5250 - 5330 @ 40), (N/A, 20), DFS
   	(5735 - 5835 @ 40), (N/A, 20)
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xe1600000 irq 46'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:10ec0269,144dc606,00100100 HDA:80862805,80860101,00100000'
     Controls      : 24
     Simple ctrls  : 11
  Channel: release
  Date: Thu Jun 28 08:25:45 2012
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: LastPass - support@xxxxxxxxxxxx
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  IpRoute:
   default via 192.168.1.1 dev wlan0  proto static 
   169.254.0.0/16 dev wlan0  scope link  metric 1000 
   192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.7  metric 2
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=13.0.1/20120615064004 (In use)
  RelatedPackageVersions:
   google-talkplugin 3.1.4.0-1
   rhythmbox-mozilla 2.96-0ubuntu4
   totem-mozilla     3.0.1-0ubuntu21
  RunningIncompatibleAddons: True
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/05/2011
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 01QB
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 300E4Z/300E5Z/300E7Z
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr01QB:bd09/05/2011:svnSAMSUNGELECTRONICSCO.,LTD.:pn300E4Z/300E5Z/300E7Z:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rn300E4Z/300E5Z/300E7Z:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 300E4Z/300E5Z/300E7Z
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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