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[Bug 987408] Re: Occasional crash while playing videos

 

maurozg, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux REPLACE-WITH-BUG-NUMBER

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Package changed: firefox (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: bios-outdated-2.9 needs-upstream-testing

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https://bugs.launchpad.net/bugs/987408

Title:
  Occasional crash while playing videos

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  when i play video

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: firefox 11.0+build1-0ubuntu4
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  nebojsa    8647 F.... pulseaudio
  BuildID: 20120410121533
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'NVidia'/'HDA NVidia at 0xf9ef8000 irq 20'
     Mixer name	: 'Realtek ALC888'
     Components	: 'HDA:10ec0888,14627369,00100001'
     Controls      : 45
     Simple ctrls  : 21
  Channel: release
  Date: Mon Apr 23 18:48:36 2012
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
  IpRoute:
   default via 192.168.1.254 dev eth0  proto static 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.64  metric 1
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=11.0/20120410121533 (Running)
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/12/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V2.0
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: MS-7369
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.0:bd06/12/2007:svnMSI:pnMS-7369:pvr1.0:rvnMSI:rnMS-7369:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: MS-7369
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI

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