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[Bug 438527] Re: DVDs and CDs do not mount and drive is seen as empty after media is inserted.

 

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/438527

Title:
  DVDs and CDs do not mount and drive is seen as empty after media is
  inserted.

Status in “linux” package in Ubuntu:
  Expired

Bug description:
  Binary package hint: gvfs

  I'm running Karmic from a fresh install with all current updates as of 11:30PM central standard in the US 9/28/09.
  this problem is present in Jaunty as well.
  my computer is an acer aspire timeline 5810TZ-4274.
  The lshw output for the drive empty is:
  *-cdrom
         description: DVD-RAM writer
         product: DVD-RAM UJ862AS
         vendor: MATSHITA
         physical id: 1
         bus info: scsi@4:0.0.0
         logical name: /dev/cdrom
         logical name: /dev/cdrw
         logical name: /dev/dvd
         logical name: /dev/dvdrw
         logical name: /dev/scd0
         logical name: /dev/sr0
         version: 1.10
         capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
         configuration: ansiversion=5 status=nodisc

  after inserting media (karmic daily from which I installed) lshw
  freezes while running "sudo lshw -C drives".

  dmesg for the period outputs:
  [ 4301.527235] ata5: exception Emask 0x1 SAct 0x0 SErr 0x0 action 0x0
  [ 4301.527242] ata5: irq_stat 0x40000001
  [ 4334.000060] ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
  [ 4334.000075] ata5.00: cmd a0/00:00:00:00:00/00:00:00:00:00/a0 tag 0
  [ 4334.000076]          cdb 00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00
  [ 4334.000078]          res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout)
  [ 4334.000083] ata5.00: status: { DRDY }
  [ 4334.000089] ata5: hard resetting link
  [ 4339.864105] ata5: failed to reset engine (errno=-5)
  [ 4344.004096] ata5: softreset failed (device not ready)
  [ 4344.004103] ata5: hard resetting link
  [ 4349.868101] ata5: failed to reset engine (errno=-5)
  [ 4354.008102] ata5: softreset failed (device not ready)
  [ 4354.008109] ata5: hard resetting link
  [ 4359.872100] ata5: failed to reset engine (errno=-5)
  [ 4365.076104] ata5: link is slow to respond, please be patient (ready=0)
  [ 4389.048106] ata5: softreset failed (device not ready)
  [ 4389.048115] ata5: limiting SATA link speed to 1.5 Gbps
  [ 4389.048119] ata5: hard resetting link
  [ 4394.576116] ata5: failed to reset engine (errno=-5)
  [ 4440.520115] INFO: task hald-addon-stor:918 blocked for more than 120 seconds.
  [ 4440.520121] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
  [ 4440.520124] hald-addon-st D c080b3a0     0   918    773 0x00000000
  [ 4440.520131]  f408bb8c 00000086 f6861558 c080b3a0 f42b8298 c080b3a0 09ca264f 000003ea
  [ 4440.520140]  c080b3a0 c080b3a0 f42b8298 c080b3a0 09c943bd 000003ea c080b3a0 f65748c0
  [ 4440.520149]  f42b8000 f408bc3c 7fffffff f408bc40 f408bbe8 c0569b15 f694e800 f683f5f8
  [ 4440.520157] Call Trace:
  [ 4440.520167]  [<c0569b15>] schedule_timeout+0x185/0x200
  [ 4440.520174]  [<c030d25d>] ? kobject_put+0x1d/0x50
  [ 4440.520181]  [<c03adb98>] ? scsi_dispatch_cmd+0x158/0x260
  [ 4440.520186]  [<c030251e>] ? blk_add_timer+0x6e/0xc0
  [ 4440.520192]  [<c056b243>] ? _spin_lock_irq+0x13/0x20
  [ 4440.520197]  [<c03b3c43>] ? scsi_request_fn+0xc3/0x4b0
  [ 4440.520202]  [<c0569832>] wait_for_common+0xa2/0x120
  [ 4440.520208]  [<c0137c50>] ? default_wake_function+0x0/0x10
  [ 4440.520213]  [<c0569942>] wait_for_completion+0x12/0x20
  [ 4440.520218]  [<c03017f5>] blk_execute_rq+0x75/0xd0
  [ 4440.520223]  [<c03016b0>] ? blk_end_sync_rq+0x0/0x30
  [ 4440.520229]  [<c02fe31d>] ? get_request_wait+0x1d/0x160
  [ 4440.520235]  [<c01f1bc0>] ? pollwake+0x0/0x60
  [ 4440.520240]  [<c056b243>] ? _spin_lock_irq+0x13/0x20
  [ 4440.520245]  [<c03b3c43>] ? scsi_request_fn+0xc3/0x4b0
  [ 4440.520250]  [<c02fe85b>] ? blk_get_request+0x5b/0x80
  [ 4440.520255]  [<c03b50d2>] scsi_execute+0xb2/0x140
  [ 4440.520261]  [<c03b5305>] scsi_execute_req+0x85/0x140
  [ 4440.520266]  [<c03c16a3>] sr_test_unit_ready+0x63/0xd0
  [ 4440.520272]  [<c03c2631>] sr_media_change+0x61/0x160
  [ 4440.520277]  [<c02fdb59>] ? __blk_put_request+0x79/0xb0
  [ 4440.520283]  [<c03ff1a2>] media_changed+0x62/0xa0
  [ 4440.520287]  [<c03ff20f>] cdrom_media_changed+0x2f/0x40
  [ 4440.520292]  [<c03c1901>] sr_block_media_changed+0x11/0x20
  [ 4440.520298]  [<c0209b21>] check_disk_change+0x21/0x60
  [ 4440.520303]  [<c0401f0f>] cdrom_open+0xdf/0x1c0
  [ 4440.520308]  [<c030d3c2>] ? kobject_get+0x12/0x20
  [ 4440.520313]  [<c0303781>] ? get_disk+0x41/0x70
  [ 4440.520317]  [<c03037ba>] ? exact_lock+0xa/0x20
  [ 4440.520322]  [<c030d3c2>] ? kobject_get+0x12/0x20
  [ 4440.520327]  [<c03c1a68>] sr_block_open+0x58/0xa0
  [ 4440.520332]  [<c03c1a10>] ? sr_block_open+0x0/0xa0
  [ 4440.520337]  [<c020ad99>] __blkdev_get+0x1a9/0x310
  [ 4440.520343]  [<c0482550>] ? apparmor_file_alloc_security+0x20/0x90
  [ 4440.520349]  [<c020af0a>] blkdev_get+0xa/0x10
  [ 4440.520354]  [<c020af6e>] blkdev_open+0x5e/0xb0
  [ 4440.520360]  [<c01e0dd9>] __dentry_open+0xb9/0x230
  [ 4440.520365]  [<c01e1035>] nameidata_to_filp+0x55/0x70
  [ 4440.520370]  [<c020af10>] ? blkdev_open+0x0/0xb0
  [ 4440.520375]  [<c01eeb6a>] do_filp_open+0x53a/0x890
  [ 4440.520380]  [<c056b507>] ? unlock_kernel+0x27/0x30
  [ 4440.520385]  [<c039aa9f>] ? put_device+0xf/0x20
  [ 4440.520390]  [<c01f5660>] ? iput+0x20/0x60
  [ 4440.520396]  [<c01e0b70>] do_sys_open+0x50/0x150
  [ 4440.520402]  [<c0160a81>] ? do_gettimeofday+0x11/0x40
  [ 4440.520407]  [<c01e0cd9>] sys_open+0x29/0x40
  [ 4440.520412]  [<c010334c>] syscall_call+0x7/0xb
  [ 4440.520424] INFO: task devkit-disks-da:1490 blocked for more than 120 seconds.
  [ 4440.520427] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
  [ 4440.520430] devkit-disks- D c080b3a0     0  1490   1488 0x00000000
  [ 4440.520436]  f3cafdf8 00000082 00000000 c080b3a0 f65473a8 c080b3a0 09d791c3 000003ea
  [ 4440.520444]  c080b3a0 c080b3a0 f65473a8 c080b3a0 09d74436 000003ea c080b3a0 f6a29180
  [ 4440.520452]  f6547110 f6d88610 f6d88614 ffffffff f3cafe24 c056a1b6 c0303440 f6d88618
  [ 4440.520459] Call Trace:
  [ 4440.520465]  [<c056a1b6>] __mutex_lock_slowpath+0xc6/0x130
  [ 4440.520470]  [<c0303440>] ? exact_match+0x0/0x10
  [ 4440.520475]  [<c056a0d0>] mutex_lock+0x20/0x40
  [ 4440.520480]  [<c020ac1f>] __blkdev_get+0x2f/0x310
  [ 4440.520486]  [<c0482550>] ? apparmor_file_alloc_security+0x20/0x90
  [ 4440.520491]  [<c020af0a>] blkdev_get+0xa/0x10
  [ 4440.520496]  [<c020af6e>] blkdev_open+0x5e/0xb0
  [ 4440.520502]  [<c01e0dd9>] __dentry_open+0xb9/0x230
  [ 4440.520507]  [<c01e1035>] nameidata_to_filp+0x55/0x70
  [ 4440.520512]  [<c020af10>] ? blkdev_open+0x0/0xb0
  [ 4440.520516]  [<c01eeb6a>] do_filp_open+0x53a/0x890
  [ 4440.520522]  [<c056b21a>] ? _spin_lock_irqsave+0x2a/0x40
  [ 4440.520527]  [<c039aa9f>] ? put_device+0xf/0x20
  [ 4440.520532]  [<c01f5660>] ? iput+0x20/0x60
  [ 4440.520537]  [<c01e0b70>] do_sys_open+0x50/0x150
  [ 4440.520542]  [<c0160a81>] ? do_gettimeofday+0x11/0x40
  [ 4440.520547]  [<c01e0cd9>] sys_open+0x29/0x40
  [ 4440.520552]  [<c010334c>] syscall_call+0x7/0xb

  ProblemType: Bug
  Architecture: i386
  Date: Mon Sep 28 23:24:03 2009
  DistroRelease: Ubuntu 9.10
  Package: gvfs 1.4.0-0ubuntu1
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-11.36-generic
  SourcePackage: gvfs
  Uname: Linux 2.6.31-11-generic i686

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