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[Bug 1255104] Re: HP ZBook 15 Try Ubuntu via Live DVD freezes system after a while

 

Martin Konopka, thank you for providing the requested information. Just to clarify:
1) Does the freezing issue occur in your installed environment, or only in a live environment when you Try Ubuntu?
2) Did this problem not occur in a release prior to Saucy?

** Tags removed: needs-kernel-logs
** Tags added: latest-bios-1.06

** Summary changed:

- HP ZBook 15 Try Ubuntu via Live DVD freezes system after a while
+ HP ZBook 15 Try Ubuntu via Live environment freezes system after a while

** Tags removed: regression-release
** Tags added: regression-potential

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https://bugs.launchpad.net/bugs/1255104

Title:
  HP ZBook 15 Try Ubuntu via Live environment freezes system after a
  while

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  machine:  HP ZBook 15 
  (Intel Core i7 4700MQ Haswell, NVIDIA Quadro K1100M 2GB, 1920 x 1080 display)

  system: ubuntu 13.10 desktop, 64-bit, live DVD  (md5 sum OK)

  I boot from the live DVD. The boot goes fine.
  Then I decide to try the ubuntu (not to install).
  I go to the search in the left upper corner, type "terminal".
  I open the terminal.

  After a while the desktop environment almost completely freezes. I can only move the touchpad pointer.
  I can also switch to the console (Alt Ctrl F1) and then back (Alt F7). The desktop responds after this switch but its reactions and colours are strange and it is unusable.

  I guess a problem with a video driver. I am not sure which one because
  there are two graphics processors inside (one is an embedded Intel HD
  Graphics 4600, the other is the NVidia, see above).

  However, I have similar problems when I insert the DVD into an old computer: 1st generation Intel i7, without an embedded graphics, with two dual cards GeForce GTX295 (4 GPUs together). The machine runs fine older Ubuntu and Mint releases.
  --- 
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  konopka    1442 F.... pulseaudio
  CurrentDmesg:
   [   17.940951] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO
   [   17.940981] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
   [   22.675459] init: anacron main process (1007) killed by TERM signal
   [   28.279679] snd_hda_intel 0000:00:1b.0: power state changed by ACPI to D3cold
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=bed0cd64-3da5-43a7-b4a7-6cc72965a402
  InstallationDate: Installed on 2013-12-04 (48 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Hewlett-Packard HP ZBook 15
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB:
   0 inteldrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=b1bd90e2-af55-4f94-a86e-ec16ca8b47e4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-15-generic N/A
   linux-backports-modules-3.11.0-15-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-15-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 10/25/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L70 Ver. 01.06
  dmi.board.name: 1909
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 94.47
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL70Ver.01.06:bd10/25/2013:svnHewlett-Packard:pnHPZBook15:pvrA3009DD10303:rvnHewlett-Packard:rn1909:rvrKBCVersion94.47:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ZBook 15
  dmi.product.version: A3009DD10303
  dmi.sys.vendor: Hewlett-Packard

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