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[Bug 1237336] Re: [Acer Extensa 5230] linux-image-3.11.0-12-generic doesn't boot

 

Samir Boumsik, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

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https://bugs.launchpad.net/bugs/1237336

Title:
  [Acer Extensa 5230] linux-image-3.11.0-12-generic doesn't boot

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I made a fresh install of Ubuntu Ringtail and Upgraded to Saucy.

  Turns out that the machine won't boot with linux-image-3.11.0-12-generic, but *will* boot with the old ringtail kernel
  linux-image-3.8.0-31-generic!

  I created two screenshots, one shows the point where the boot process
  with the Saucy kernel stops (after enabling the swap), and another
  picture of the boot process with the ringtail kernel AFTER
  successfully enabling the swap.

  This bug report was generated on 3.8.0-31, since I can't get 3.11 to
  boot...

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image (not installed)
  ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
  Uname: Linux 3.8.0-31-generic i686
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  guest-vLutlY   1977 F.... pulseaudio
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
  Date: Wed Oct  9 12:40:08 2013
  InstallationDate: Installed on 2013-10-08 (0 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
  MachineType: Acer Extensa 5230
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-31-generic root=UUID=5a5a0960-705c-4925-88fa-bcb05eb87c12 ro crashkernel=384M-2G:64M,2G-:128M noquiet nosplash
  SourcePackage: linux
  UpgradeStatus: Upgraded to saucy on 2013-10-09 (0 days ago)
  WifiSyslog:

  dmi.bios.date: 02/02/2009
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.28
  dmi.board.name: Homa
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.28:bd02/02/2009:svnAcer:pnExtensa5230:pvr0100:rvnAcer:rnHoma:rvrRev:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Extensa 5230
  dmi.product.version: 0100
  dmi.sys.vendor: Acer
  --- 
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lightdm    1518 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=765ea940-a006-4825-a979-c4ec48d81572
  InstallationDate: Installed on 2013-10-08 (0 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
  MachineType: Acer Extensa 5230
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=5a5a0960-705c-4925-88fa-bcb05eb87c12 ro crashkernel=384M-2G:64M,2G-:128M noquiet nosplash
  ProcVersionSignature: Ubuntu 3.11.0-12.18-generic 3.11.3
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic i686
  UpgradeStatus: Upgraded to saucy on 2013-10-09 (0 days ago)
  UserGroups:
   
  dmi.bios.date: 10/30/2009
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.36
  dmi.board.name: Homa
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.36:bd10/30/2009:svnAcer:pnExtensa5230:pvr0100:rvnAcer:rnHoma:rvrRev:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Extensa 5230
  dmi.product.version: 0100
  dmi.sys.vendor: Acer

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