← Back to team overview

kernel-packages team mailing list archive

[Bug 1271540] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1271540

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1271540

Title:
  Random "Watchdog detected hard lockup" when resuming from suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I encounter a random bug when suspending my computer : everything suspends properly when I press the sleep button on the keyboard, but sometimes the computer freezes when I wake it up (by hitting the power button). So I have to power off the computer by long press on the power button, or reset the computer.
  I tried to suspend with the pm-suspend command, I got the same result.
  I tried to suspend through a TTY, and here I was able to get some logs (I took a photo of the log, attached to this bug report).
  The error message was the watchdog detected a hard lockup on the cpu (8 core cpu, so I got several times the message).
  The faulty software seems to be systemd-udevd, according to the trace I got. I googled a bit the problem, but wasn't able to very usefull information

  I wasn't able to find anything about the message I saw on the screen
  in the log files. No record at the time of the freeze. That really
  surprised me.

  I noticed also this problem related to suspend : I use virtualbox and
  if I suspend computer, resume it and try to launch a VM after, I can't
  get it running properly : it is very slow and I have to reboot the
  compter to get it working properly. And I noticed also if I have used
  a VM and after I suspend the computer, I am almost sure I'm gonna have
  a freeze when I wake the computer up. Maybe is there something related
  ?

  This problem happens randomly but I didn't find anything to reproduce it. 
  Here is the configuration of the computer : 
  -mother board : MSI h77ma-g43
  -cpu : intel core i7 ivy bridge series
  -ram : 16 gb
  -using onboard soundcard and video card
  -1 hdd 1.5 tb on sata 3
  -another 1 tb hdd on sata 3
  -bluray/dvd burner on sata

  Using Kubuntu 13.10 x64 everything up to date.

  Does anybody get the same or a similar problem ?
  If any more information is needed, please feel free to ask.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1271540/+subscriptions


References