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[Bug 1260825] Re: 168c:0032 ath3k built-in bluetooth cannot load firmware - sporadic

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Wed, 29 Jan 2014 17:37:38 -0000
Reply-to: Bug 1260825 <1260825@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Fuujuhi, could you please confirm this issue exists with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux REPLACE-WITH-BUG-NUMBER

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.13

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Description changed:

- This is on an ASUS N550JV.
- 
- Basically, the Bluetooth is sporadically available after restart/login.
- When not available, we get an error msg in dmesg about a patch that
- failed to load.
- 
- This bug seems similar to
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1102622.
+ This is on an ASUS N550JV. Basically, the Bluetooth is sporadically
+ available after restart/login. When not available, we get an error msg
+ in dmesg about a patch that failed to load.
  
  $ sudo lsusb -v
- Bus 003 Device 016: ID 13d3:3402 IMC Networks 
+ Bus 003 Device 016: ID 13d3:3402 IMC Networks
  Device Descriptor:
-   bDeviceProtocol         1 Bluetooth
-   idVendor           0x13d3 IMC Networks
-   idProduct          0x3402 
-   bcdDevice            0.02
-   iManufacturer           1 Atheros Communications
-   iProduct                2 Bluetooth USB Host Controller
-   iSerial                 3 Alaska Day 2006
+   bDeviceProtocol         1 Bluetooth
+   idVendor           0x13d3 IMC Networks
+   idProduct          0x3402
+   bcdDevice            0.02
+   iManufacturer           1 Atheros Communications
+   iProduct                2 Bluetooth USB Host Controller
+   iSerial                 3 Alaska Day 2006
  
  $ sudo lspci
  04:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)
  
  dmesg:
  [   13.663135] Bluetooth: Error in firmware loading err = -110,len = 448, size = 4096
  [   13.663173] Bluetooth: Loading patch file failed
  [   13.663198] ath3k: probe of 3-5:1.0 failed with error -110
  [   13.663229] usbcore: registered new interface driver ath3k
  
- 
- Things already tried (to no much avail)
- -----------------------------------------
+ Things already tried (to no much avail):
  - Update BIOS to latest version
  - Install "bluetooth" package
  - Enable ath9k bt coexistence (as per http://5thpeephole.blogspot.be/2013/10/install-ubuntu-1310-in-asus-n550jv.html)
  - unload / reload ath3k module:
  $ sudo modprobe -r ath3k; sleep 1; sudo modprobe ath3k
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-firmware 1.116
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Date: Fri Dec 13 18:18:34 2013
  Dependencies:
-  
+ 
  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: linux-firmware
  UpgradeStatus: No upgrade log present (probably fresh install)
- --- 
+ ---
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Dependencies:
-  
+ 
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  Package: linux-firmware 1.116
  PackageArchitecture: all
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Tags:  saucy
  Uname: Linux 3.11.0-14-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
- --- 
+ ---
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Dependencies:
-  
+ 
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  Package: linux-firmware 1.116
  PackageArchitecture: all
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Tags:  saucy
  Uname: Linux 3.11.0-14-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-3.13-rc3 needs-upstream-testing

** Tags added: needs-kernel-logs

** Package changed: linux-firmware (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-firmware in Ubuntu.
https://bugs.launchpad.net/bugs/1260825

Title:
  168c:0032 ath3k built-in bluetooth cannot load firmware - sporadic

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This is on an ASUS N550JV. Basically, the Bluetooth is sporadically
  available after restart/login. When not available, we get an error msg
  in dmesg about a patch that failed to load.

  $ sudo lsusb -v
  Bus 003 Device 016: ID 13d3:3402 IMC Networks
  Device Descriptor:
    bDeviceProtocol         1 Bluetooth
    idVendor           0x13d3 IMC Networks
    idProduct          0x3402
    bcdDevice            0.02
    iManufacturer           1 Atheros Communications
    iProduct                2 Bluetooth USB Host Controller
    iSerial                 3 Alaska Day 2006

  $ sudo lspci
  04:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)

  dmesg:
  [   13.663135] Bluetooth: Error in firmware loading err = -110,len = 448, size = 4096
  [   13.663173] Bluetooth: Loading patch file failed
  [   13.663198] ath3k: probe of 3-5:1.0 failed with error -110
  [   13.663229] usbcore: registered new interface driver ath3k

  Things already tried (to no much avail):
  - Update BIOS to latest version
  - Install "bluetooth" package
  - Enable ath9k bt coexistence (as per http://5thpeephole.blogspot.be/2013/10/install-ubuntu-1310-in-asus-n550jv.html)
  - unload / reload ath3k module:
  $ sudo modprobe -r ath3k; sleep 1; sudo modprobe ath3k

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-firmware 1.116
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Date: Fri Dec 13 18:18:34 2013
  Dependencies:

  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: linux-firmware
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Dependencies:

  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  Package: linux-firmware 1.116
  PackageArchitecture: all
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Tags:  saucy
  Uname: Linux 3.11.0-14-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
  ---
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Dependencies:

  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  Package: linux-firmware 1.116
  PackageArchitecture: all
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Tags:  saucy
  Uname: Linux 3.11.0-14-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

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References

[Bug 1260825] [NEW] 168c:0032 ath3k built-in bluetooth cannot load firmware - sporadic
From: Fuujuhi, 2013-12-13