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[Bug 1274622] ProcInterrupts.txt

 

apport information

** Attachment added: "ProcInterrupts.txt"
   https://bugs.launchpad.net/bugs/1274622/+attachment/3963807/+files/ProcInterrupts.txt

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https://bugs.launchpad.net/bugs/1274622

Title:
  /lib/firmware/iwlwifi-7260-7.ucode is the wrong version

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Hi, I ran into a bug that made wifi unstable on my Lenovo Ideapad
  Y710.  I needed to disable/reenable networking about every 5 minutes.
  I was able to get some connectivity, but obviously, this is a pain in
  the ass.

  After working with the awesome support folks at Intel, I think we
  isolated the problem and solution.

  The problem likely affects all laptops with the Intel(R) Wireless 7260
  chipset.

  The solution is to use updated firmware from here:
  http://git.kernel.org/cgit/linux/kernel/git/firmware/linux-
  firmware.git/plain/iwlwifi-7260-7.ucode?id=824994715e0276e64cdbf2badbe02921a78fb287

  Just replace the /lib/firmware/iwlwifi-7260-7.ucode binary with the new
  one.

  Below is the last email I got from Luca at ilw at linux.intel.com - if
  you have questions, they know the technical details to the solution.
  Thanks again!

  Mike

  ------

  Hi Mike,

  My colleague noticed that you are using an older version of the firmware
  which contains a bug that may be the cause of the problem you're seeing.

  We have pushed a new firmware (with a fix for this) to the
  linux-firmware.git repository.  You can get it here:

  http://git.kernel.org/cgit/linux/kernel/git/firmware/linux-
  firmware.git/plain/iwlwifi-7260-7.ucode?id=824994715e0276e64cdbf2badbe02921a78fb287

  Just replace the /lib/firmware/iwlwifi-7260-7.ucode binary with the new
  one.

  I checked Ubuntu's packages and it seems that they only updated to the
  new one in the linux-firmware 1.122 package (for trusty).  Ubuntu Saucy
  (13.10) still has the old version in the linux-firmware 1.116 package.
  It would be nice if someone would poke Ubuntu to add 1.122 to the
  saucy-updates or something.  I believe Linux Mint is following Ubuntu in
  this case.

  I hope this helps!

  (And thanks to Emmanuel for the help ;)

  --
  Cheers,
  Luca.
  --- 
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  michael    2173 F.... pulseaudio
   /dev/snd/controlC0:  michael    2173 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=6ca2b9e3-fdd0-434e-b92a-06c69c90ca9b
  InstallationDate: Installed on 2013-12-25 (36 days ago)
  InstallationMedia: Linux Mint 16 "petra" - Release amd64 20131126
  MachineType: LENOVO 20250
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=dccd14b6-5933-476f-b0f0-3175e5cd454a ro quiet splash
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  Tags:  petra
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 09/02/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7FCN35WW
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Durian 7A1
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900003Std
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo IdeaPad Z710
  dmi.modalias: dmi:bvnLENOVO:bvr7FCN35WW:bd09/02/2013:svnLENOVO:pn20250:pvrLenovoZ710:rvnLENOVO:rnDurian7A1:rvr31900003Std:cvnLENOVO:ct10:cvrLenovoIdeaPadZ710:
  dmi.product.name: 20250
  dmi.product.version: Lenovo Z710
  dmi.sys.vendor: LENOVO

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