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[Bug 1260825] Re: 168c:0032 ath3k built-in bluetooth cannot load firmware - sporadic

 

ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  alper      3692 F.... pulseaudio
 /dev/snd/controlC0:  alper      3692 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=18cf254a-abd9-49a7-8ec4-3ff220aca01c
InstallationDate: Installed on 2013-12-09 (57 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: ASUSTeK COMPUTER INC. N550JV
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic.efi.signed root=UUID=1c595d53-df8a-4e6f-9ed8-811a649a34e3 ro quiet splash acpi_osi= vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-15.25-generic 3.11.10
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic  N/A
 linux-firmware                             1.116
StagingDrivers: rts5139
Tags:  saucy staging
Uname: Linux 3.11.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bluetooth cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/17/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N550JV.207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N550JV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JV.207:bd09/17/2013:svnASUSTeKCOMPUTERINC.:pnN550JV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N550JV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.


** Tags added: staging

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https://bugs.launchpad.net/bugs/1260825

Title:
  168c:0032 ath3k built-in bluetooth cannot load firmware - sporadic

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This is on an ASUS N550JV. Basically, the Bluetooth is sporadically
  available after restart/login. When not available, we get an error msg
  in dmesg about a patch that failed to load.

  $ sudo lsusb -v
  Bus 003 Device 016: ID 13d3:3402 IMC Networks
  Device Descriptor:
    bDeviceProtocol         1 Bluetooth
    idVendor           0x13d3 IMC Networks
    idProduct          0x3402
    bcdDevice            0.02
    iManufacturer           1 Atheros Communications
    iProduct                2 Bluetooth USB Host Controller
    iSerial                 3 Alaska Day 2006

  $ sudo lspci
  04:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)

  dmesg:
  [   13.663135] Bluetooth: Error in firmware loading err = -110,len = 448, size = 4096
  [   13.663173] Bluetooth: Loading patch file failed
  [   13.663198] ath3k: probe of 3-5:1.0 failed with error -110
  [   13.663229] usbcore: registered new interface driver ath3k

  Things already tried (to no much avail):
  - Update BIOS to latest version
  - Install "bluetooth" package
  - Enable ath9k bt coexistence (as per http://5thpeephole.blogspot.be/2013/10/install-ubuntu-1310-in-asus-n550jv.html)
  - unload / reload ath3k module:
  $ sudo modprobe -r ath3k; sleep 1; sudo modprobe ath3k

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-firmware 1.116
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Date: Fri Dec 13 18:18:34 2013
  Dependencies:

  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: linux-firmware
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Dependencies:

  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  Package: linux-firmware 1.116
  PackageArchitecture: all
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Tags:  saucy
  Uname: Linux 3.11.0-14-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
  ---
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Dependencies:

  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  Package: linux-firmware 1.116
  PackageArchitecture: all
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Tags:  saucy
  Uname: Linux 3.11.0-14-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

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References