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Message #43732
[Bug 1275973] Re: Dell XPS 13 (haswell) touchscreen worked briefly on saucy, kernel update broke it
apport information
** Tags added: apport-collected
** Description changed:
The touchscreen (ID 06cb:0af8 Synaptics, Inc. ) on the Dell XPS 13
didn't used to work in saucy. One day someone touched my screen and the
cursor moved, some magical kernel update must have fixed it. A couple
kernel updates later it is broken again. It's quite possible that the
kernel updates had nothing to do with it, all I know is that it used to
work 2 weeks ago and now it is not responding to input ...
Ubuntu 3.11.0-15.25-generic 3.11.10
+ ---
+ ApportVersion: 2.12.5-0ubuntu2.2
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: geni 1923 F.... pulseaudio
+ /dev/snd/pcmC1D0p: geni 1923 F...m pulseaudio
+ /dev/snd/controlC0: geni 1923 F.... pulseaudio
+ DistroRelease: Ubuntu 13.10
+ HibernationDevice: RESUME=UUID=6c71e19c-2a82-49d5-8aa3-641cf3e5d7b0
+ InstallationDate: Installed on 2014-01-17 (19 days ago)
+ InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
+ MachineType: Dell Inc. XPS13 9333
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=19ed683f-b71b-4bf7-9770-9e9c4280d57e ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.11.0-15.25-generic 3.11.10
+ RelatedPackageVersions:
+ linux-restricted-modules-3.11.0-15-generic N/A
+ linux-backports-modules-3.11.0-15-generic N/A
+ linux-firmware 1.116
+ Tags: saucy
+ Uname: Linux 3.11.0-15-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 12/11/2013
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A02
+ dmi.board.name: 0GFTRT
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.chassis.version: 0.1
+ dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
+ dmi.product.name: XPS13 9333
+ dmi.sys.vendor: Dell Inc.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1275973/+attachment/3970080/+files/AlsaInfo.txt
--
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https://bugs.launchpad.net/bugs/1275973
Title:
Dell XPS 13 (haswell) touchscreen worked briefly on saucy, kernel
update broke it
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
The touchscreen (ID 06cb:0af8 Synaptics, Inc. ) on the Dell XPS 13
only works after the computer has been suspended and then resumed. On
login I get the notice that no touchpad has been found and I cannot
find and configure a touchpad in the settings (for multitouch,
scrolling etc), is the touchscreen and touchpad the same device as far
as the OS is concerned?
Ubuntu 3.11.0-15.25-generic 3.11.10
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: geni 1923 F.... pulseaudio
/dev/snd/pcmC1D0p: geni 1923 F...m pulseaudio
/dev/snd/controlC0: geni 1923 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=6c71e19c-2a82-49d5-8aa3-641cf3e5d7b0
InstallationDate: Installed on 2014-01-17 (19 days ago)
InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. XPS13 9333
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=19ed683f-b71b-4bf7-9770-9e9c4280d57e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-15.25-generic 3.11.10
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.116
Tags: saucy
Uname: Linux 3.11.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
dmi.bios.date: 12/11/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0GFTRT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.
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References