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[Bug 1275973] Re: Dell XPS 13 (haswell) touchscreen worked briefly on saucy, kernel update broke it

 

apport information

** Tags added: apport-collected

** Description changed:

  The touchscreen (ID 06cb:0af8 Synaptics, Inc. ) on the Dell XPS 13
  didn't used to work in saucy. One day someone touched my screen and the
  cursor moved, some magical kernel update must have fixed it. A couple
  kernel updates later it is broken again. It's quite possible that the
  kernel updates had nothing to do with it, all I know is that it used to
  work 2 weeks ago and now it is not responding to input ...
  
  Ubuntu 3.11.0-15.25-generic 3.11.10
+ --- 
+ ApportVersion: 2.12.5-0ubuntu2.2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  geni       1923 F.... pulseaudio
+  /dev/snd/pcmC1D0p:   geni       1923 F...m pulseaudio
+  /dev/snd/controlC0:  geni       1923 F.... pulseaudio
+ DistroRelease: Ubuntu 13.10
+ HibernationDevice: RESUME=UUID=6c71e19c-2a82-49d5-8aa3-641cf3e5d7b0
+ InstallationDate: Installed on 2014-01-17 (19 days ago)
+ InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
+ MachineType: Dell Inc. XPS13 9333
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=19ed683f-b71b-4bf7-9770-9e9c4280d57e ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.11.0-15.25-generic 3.11.10
+ RelatedPackageVersions:
+  linux-restricted-modules-3.11.0-15-generic N/A
+  linux-backports-modules-3.11.0-15-generic  N/A
+  linux-firmware                             1.116
+ Tags:  saucy
+ Uname: Linux 3.11.0-15-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 12/11/2013
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A02
+ dmi.board.name: 0GFTRT
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.chassis.version: 0.1
+ dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
+ dmi.product.name: XPS13 9333
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1275973/+attachment/3970080/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1275973

Title:
  Dell XPS 13 (haswell) touchscreen worked briefly on saucy, kernel
  update broke it

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  The touchscreen (ID 06cb:0af8 Synaptics, Inc. ) on the Dell XPS 13
  only works after the computer has been suspended and then resumed. On
  login I get the notice that no touchpad has been found and I cannot
  find and configure a touchpad in the settings (for multitouch,
  scrolling etc), is the touchscreen and touchpad the same device as far
  as the OS is concerned?

  
  Ubuntu 3.11.0-15.25-generic 3.11.10
  ---
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  geni       1923 F.... pulseaudio
   /dev/snd/pcmC1D0p:   geni       1923 F...m pulseaudio
   /dev/snd/controlC0:  geni       1923 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=6c71e19c-2a82-49d5-8aa3-641cf3e5d7b0
  InstallationDate: Installed on 2014-01-17 (19 days ago)
  InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. XPS13 9333
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=19ed683f-b71b-4bf7-9770-9e9c4280d57e ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-15.25-generic 3.11.10
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-15-generic N/A
   linux-backports-modules-3.11.0-15-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-15-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 12/11/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0GFTRT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS13 9333
  dmi.sys.vendor: Dell Inc.

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References