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Message #43857
[Bug 1237336] Re: [Acer Extensa 5230] linux-image-3.11.0-12-generic doesn't boot
fvj, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
When opening up the new report, please feel free to subscribe me to it.
Thank you for your understanding.
Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs
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https://bugs.launchpad.net/bugs/1237336
Title:
[Acer Extensa 5230] linux-image-3.11.0-12-generic doesn't boot
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I made a fresh install of Ubuntu Ringtail and Upgraded to Saucy.
Turns out that the machine won't boot with linux-image-3.11.0-12-generic, but *will* boot with the old ringtail kernel
linux-image-3.8.0-31-generic!
I created two screenshots, one shows the point where the boot process
with the Saucy kernel stops (after enabling the swap), and another
picture of the boot process with the ringtail kernel AFTER
successfully enabling the swap.
This bug report was generated on 3.8.0-31, since I can't get 3.11 to
boot...
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image (not installed)
ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
Uname: Linux 3.8.0-31-generic i686
ApportVersion: 2.12.5-0ubuntu1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: guest-vLutlY 1977 F.... pulseaudio
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
Date: Wed Oct 9 12:40:08 2013
InstallationDate: Installed on 2013-10-08 (0 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
MachineType: Acer Extensa 5230
MarkForUpload: True
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-31-generic root=UUID=5a5a0960-705c-4925-88fa-bcb05eb87c12 ro crashkernel=384M-2G:64M,2G-:128M noquiet nosplash
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-10-09 (0 days ago)
WifiSyslog:
dmi.bios.date: 02/02/2009
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.28
dmi.board.name: Homa
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.28:bd02/02/2009:svnAcer:pnExtensa5230:pvr0100:rvnAcer:rnHoma:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 5230
dmi.product.version: 0100
dmi.sys.vendor: Acer
---
ApportVersion: 2.12.5-0ubuntu1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lightdm 1518 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=765ea940-a006-4825-a979-c4ec48d81572
InstallationDate: Installed on 2013-10-08 (0 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
MachineType: Acer Extensa 5230
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=5a5a0960-705c-4925-88fa-bcb05eb87c12 ro crashkernel=384M-2G:64M,2G-:128M noquiet nosplash
ProcVersionSignature: Ubuntu 3.11.0-12.18-generic 3.11.3
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
Tags: saucy
Uname: Linux 3.11.0-12-generic i686
UpgradeStatus: Upgraded to saucy on 2013-10-09 (0 days ago)
UserGroups:
dmi.bios.date: 10/30/2009
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.36
dmi.board.name: Homa
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.36:bd10/30/2009:svnAcer:pnExtensa5230:pvr0100:rvnAcer:rnHoma:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 5230
dmi.product.version: 0100
dmi.sys.vendor: Acer
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