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[Bug 1275241] Re: package linux-image-3.11.0-14-generic 3.11.0-14.21 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/zz-update-grub exited with return code 2

 

** Tags removed: need-duplicate-check

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Title:
  package linux-image-3.11.0-14-generic 3.11.0-14.21 failed to
  install/upgrade: run-parts: /etc/kernel/postinst.d/zz-update-grub
  exited with return code 2

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  this happens every time i boot up.  i have no idea what is going on
  and would love to give you as much information as you need to
  troubleshoot this.  i am an old noob here, so be kind and you will get
  everything!

  ProblemType: Package
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-14-generic 3.11.0-14.21
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  purplefool  23886 F.... pulseaudio
   /dev/snd/controlC0:  purplefool  23886 F.... pulseaudio
  Date: Sat Feb  1 07:19:24 2014
  DuplicateSignature: package:linux-image-3.11.0-14-generic:3.11.0-14.21:run-parts: /etc/kernel/postinst.d/zz-update-grub exited with return code 2
  ErrorMessage: subprocess installed post-installation script returned error exit status 2
  HibernationDevice: RESUME=UUID=f6e45e14-a821-456b-bb17-c91014b95158
  InstallationDate: Installed on 2013-02-27 (339 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: LENOVO 20180
  MarkForUpload: True
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=a78cfcde-6e0e-480e-b2d9-01564b6bb199 ro recovery nomodeset
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc N/A
  SourcePackage: linux
  StagingDrivers: rts5139
  Title: package linux-image-3.11.0-14-generic 3.11.0-14.21 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/zz-update-grub exited with return code 2
  UpgradeStatus: Upgraded to saucy on 2013-10-21 (103 days ago)
  dmi.bios.date: 09/05/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 68CN91WW(V8.02)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Lenovo IdeaPad N586
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900003WIN8 STD MLT
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo IdeaPad N586
  dmi.modalias: dmi:bvnLENOVO:bvr68CN91WW(V8.02):bd09/05/2012:svnLENOVO:pn20180:pvrLenovoIdeaPadN586:rvnLENOVO:rnLenovoIdeaPadN586:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoIdeaPadN586:
  dmi.product.name: 20180
  dmi.product.version: Lenovo IdeaPad N586
  dmi.sys.vendor: LENOVO

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