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[Bug 1250476] Re: 8086:1502 [Lenovo ThinkPad W530] e1000e module sometimes prevents suspend to ram

 

Full trace doesn't help - the system never gets to suspended state so
the suspend trace doesn't kick in.

We know which is the buggy driver anyway from dmesg, it is e1000e.

I will get bios 2.56, but then I'd really like to know what the next
steps for this are. So far, your suggestions have not helped. We have
identified the driver that contains the problem, and the driver in the
kernel is outdated. Does this need to be an upstream fix?

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Title:
  8086:1502 [Lenovo ThinkPad W530] e1000e module sometimes prevents
  suspend to ram

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Sometimes, usually towards the end of the day, I find my e100e module
  does not allow the system to suspend.

  WORKAROUND: "rmmod e100e" and I can suspend again. I do use the
  ethernet adapter, and it only has occurred after having been connected
  to ethernet.

  The following is seen in dmsg:
  Nov 12 12:08:38 pk0k4dr kernel: [33964.643792] PM: Syncing filesystems ... done.
  Nov 12 12:08:38 pk0k4dr kernel: [33965.021021] PM: Preparing system for mem sleep
  Nov 12 12:08:42 pk0k4dr kernel: [33965.134863] Freezing user space processes ... (elapsed 0.001 seconds) done.
  Nov 12 12:08:42 pk0k4dr kernel: [33965.136441] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done.
  Nov 12 12:08:42 pk0k4dr kernel: [33965.137766] PM: Entering mem sleep
  Nov 12 12:08:42 pk0k4dr kernel: [33965.137838] Suspending console(s) (use no_console_suspend to debug)
  Nov 12 12:08:42 pk0k4dr kernel: [33965.137889] xhci_hcd 0000:00:14.0: power state changed by ACPI to D0
  Nov 12 12:08:42 pk0k4dr kernel: [33965.238268] xhci_hcd 0000:00:14.0: setting latency timer to 64
  Nov 12 12:08:42 pk0k4dr kernel: [33965.238338] ehci-pci 0000:00:1a.0: power state changed by ACPI to D0
  Nov 12 12:08:42 pk0k4dr kernel: [33965.342280] ehci-pci 0000:00:1a.0: setting latency timer to 64
  Nov 12 12:08:42 pk0k4dr kernel: [33965.342306] ehci-pci 0000:00:1d.0: power state changed by ACPI to D0
  Nov 12 12:08:42 pk0k4dr kernel: [33965.446254] ehci-pci 0000:00:1d.0: setting latency timer to 64
  Nov 12 12:08:42 pk0k4dr kernel: [33965.578114] sd 0:0:0:0: [sda] Synchronizing SCSI cache
  Nov 12 12:08:42 pk0k4dr kernel: [33965.578476] sd 0:0:0:0: [sda] Stopping disk
  Nov 12 12:08:42 pk0k4dr kernel: [33965.802057] nouveau [ DRM] suspending fbcon...
  Nov 12 12:08:42 pk0k4dr kernel: [33965.802061] nouveau [ DRM] suspending display...
  Nov 12 12:08:42 pk0k4dr kernel: [33965.802087] nouveau [ DRM] unpinning framebuffer(s)...
  Nov 12 12:08:42 pk0k4dr kernel: [33965.802480] mei_me 0000:00:16.0: suspend
  Nov 12 12:08:42 pk0k4dr kernel: [33965.803108] nouveau [ DRM] evicting buffers...
  Nov 12 12:08:42 pk0k4dr kernel: [33965.827282] nouveau [ DRM] waiting for kernel channels to go idle...
  Nov 12 12:08:42 pk0k4dr kernel: [33965.827309] nouveau [ DRM] suspending client object trees...
  Nov 12 12:08:42 pk0k4dr kernel: [33965.835924] nouveau [ DRM] suspending kernel object tree...
  Nov 12 12:08:42 pk0k4dr kernel: [33966.209804] i915 0000:00:02.0: power state changed by ACPI to D3cold
  Nov 12 12:08:42 pk0k4dr kernel: [33966.429324] pci_pm_suspend(): e1000_suspend+0x0/0x20 [e1000e] returns -2
  Nov 12 12:08:42 pk0k4dr kernel: [33966.429328] dpm_run_callback(): pci_pm_suspend+0x0/0x150 returns -2
  Nov 12 12:08:42 pk0k4dr kernel: [33966.429330] PM: Device 0000:00:19.0 failed to suspend async: error -2
  Nov 12 12:08:42 pk0k4dr kernel: [33967.221549] nouveau 0000:01:00.0: power state changed by ACPI to D3cold
  Nov 12 12:08:42 pk0k4dr kernel: [33967.221613] PM: Some devices failed to suspend, or early wake event detected
  Nov 12 12:08:42 pk0k4dr kernel: [33967.221661] i915 0000:00:02.0: power state changed by ACPI to D0
  Nov 12 12:08:42 pk0k4dr kernel: [33967.221684] xhci_hcd 0000:00:14.0: setting latency timer to 64
  Nov 12 12:08:42 pk0k4dr kernel: [33967.221737] mei_me 0000:00:16.0: irq 45 for MSI/MSI-X

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-13-generic 3.11.0-13.20
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jammy      3673 F.... pulseaudio
  Date: Tue Nov 12 13:42:10 2013
  HibernationDevice: RESUME=UUID=36cdf9ac-9cc9-4649-9be0-ed0a81c29b26
  InstallationDate: Installed on 2013-10-16 (26 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
  MachineType: LENOVO 24491D1
  MarkForUpload: True
  ProcFB:
   0 inteldrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-13-generic N/A
   linux-backports-modules-3.11.0-13-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/24/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G5ET93WW (2.53 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 24491D1
  dmi.board.vendor: LENOVO
  dmi.board.version: Win8 Pro DPK TPG
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrG5ET93WW(2.53):bd05/24/2013:svnLENOVO:pn24491D1:pvrThinkPadW530:rvnLENOVO:rn24491D1:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 24491D1
  dmi.product.version: ThinkPad W530
  dmi.sys.vendor: LENOVO

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